Service and Installations Manager
3 weeks ago
Company
* World class manufacturer and installer of high security door and shop fronts for jewellery companies, government, commercial buildings, schools etc.
Salary
* £45,000 + Tesla company car or car allowance. There is some scope in advertised salary depending on relevant experience up to £50,000
Role
* Ensuring an excellent customer experience and getting the job completed on time, to the highest possible standards of workmanship.
* Working with the customer throughout the installation, confirming when jobs will be starting and completed.
* You will have responsibility for the successful installation of all jobs.
* This will involve planning, organising and management of the installations.
* Liaising with sales, design, planning and production to ensure safety, quality, cost and delivery requirements are achieved.
* 0rganising materials and contractors to be on site at different stages of the installation.
* Implement, communicate, control and monitor the installation schedule.
* Reviewing and adjusting the schedule where needed.
* Installation reports outlining installation, staff and subcontractor costs.
* You will be responsible for managing three installation teams working in different parts of the UK.
* Initially spending time with the teams and customers on site, problem solving and getting to know all parties. This may be 2 to 3 days a week.
* Responsible for coordinating planned and unplanned maintenance site visits such as emergency call outs and service contracts.
* Managing and motivating the staff in the teams.
* Allocating realistic times for each installation and planning all future project staffing levels.
* 0rganising materials and contractors to be on site at different stages of the installation.
* Responsible for health and safety, method statements and risk assessments.
* Ensuring installers vehicles always have a full range of spare parts.
Experience and qualifications
* Valid CITB site management safety training scheme certificate (advantageous)
* Able to demonstrate previous relevant experience
* Track record of managing installers
* Able to travel UK-wide visiting customers on installs.
* Experience of writing risk assessments, method statements, managing health and safety in site.
Hours
* Monday - Friday, 7.00am - 4.00pm. (42.5 hrs)
Benefits:
* Company car/ car allowance.
* Company pension scheme
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