Customer Services

3 weeks ago

Aberdare, United Kingdom Kingscroft Professional Resources Full time

Are you a process driven Customer Services specialist with experience in services ,manufacturing or engineering who is looking for a new role? Are you confident in working with external customers and internal teams? Are well organised and proactive in progressing customer requirements from initial order through manufacturing and to dispatch? Are you looking for a role with a career development and a route into team management?

Kingscroft has been asked to recruit for a Customer Services specialist for a fast paced manufacturing business. As the ideal candidate you will have had experience of working in an administrative or customer facing role in a services , manufacturing or engineering setting. You will be confident of acting as the focal point for customer orders; liaising closely with sales initially and then through engineering, NPI, manufacturing, quality and dispatch.

The role will include:

Supporting customers as the focal point for all product and progress queries on placed orders

Reviewing customer orders from sales and processing through to production planning

Contract review customer orders, including processing for shipment. Ensure customer requirements are fulfilled.

Proactively communicate with customers and suppliers; communicate any anticipated delays and answer any customer concerns.

Become a product and process specialist so you can provide general information against customer queries

Manage customers who become inactive and link with sales to reactivate accounts

Understand and comply with the sales system, process, and maintenance of the contact database.

Adhere to and comply with the Quality Manual and procedures.

Development towards leading a customer focused team 

This is a fantastic opportunity to take on a key role for a business that is looking to improve its processes to enable continued growth and expansion. The successful candidate will have great opportunity for future career development with a clear path into management and leading customer services with key international customers.

Please apply today for a confidential discussion on the role.

By applying to this role, you will register as a candidate with Kingscroft Professional Resources. Our Privacy Policy explains how we will use your information

  • Customer Services

    3 days ago

    Aberdare, United Kingdom Kingscroft Professional Resources Full time

    Are you a process driven Customer Services specialist with experience in services ,manufacturing or engineering who is looking for a new role? Are you confident in working with external customers and internal teams? Are well organised and proactive in progressing customer requirements from initial order through manufacturing and to dispatch? Are you looking...

  • Customer Services

    3 weeks ago

    Aberdare, United Kingdom Kingscroft Professional Resources Careers Full time

    Are you a process driven Customer Services specialist with experience in services ,manufacturing or engineering who is looking for a new role?Are you confident in working with external customers and internal teams?Are well organised and proactive in progressing customer requirements from initial order through manufacturing and to dispatch?Are you looking for...

  • Customer Services

    4 weeks ago

    Aberdare, United Kingdom CV-Library Full time

    Are you a process driven Customer Services specialist with experience in services ,manufacturing or engineering who is looking for a new role? Are you confident in working with external customers and internal teams? Are well organised and proactive in progressing customer requirements from initial order through manufacturing and to dispatch? Are you...

  • Customer Services

    4 weeks ago

    Aberdare, United Kingdom Kingscroft Professional Resources Full time

    Are you a process driven Customer Services specialist with experience in services ,manufacturing or engineering who is looking for a new role?Are you confident in working with external customers and internal teams?Are well organised and proactive in progressing customer requirements from initial order through manufacturing and to dispatch?Are you looking...

  • Customer Services

    3 days ago

    Aberdare, United Kingdom Kingscroft Professional Resources Full time

    Are you a process driven Customer Services clerk with experience in services ,manufacturing or engineering who is looking for a new role? Are you confident in working with external customers and internal teams? Are well organised and proactive with fantastic communication skills and a real passion for delivering excellence for your clients?Kingscroft has...

  • Customer Services

    7 days ago

    Aberdare, United Kingdom CV-Library Full time

    Are you a process driven Customer Services clerk with experience in services ,manufacturing or engineering who is looking for a new role? Are you confident in working with external customers and internal teams? Are well organised and proactive with fantastic communication skills and a real passion for delivering excellence for your clients? Kingscroft...

  • Customer Services Advisor

    3 weeks ago

    Aberdare, United Kingdom Kingscroft Professional Resources Careers Full time

    Are you a process driven Customer Services specialist with experience in services ,manufacturing or engineering who is looking for a new role? Are you confident in working with external customers and internal teams? Are well organised and proactive in progressing customer requirements from initial order through manufacturing and to dispatch? Are you looking...

  • Customer Service Advisor

    2 weeks ago

    Aberdare, United Kingdom Easy Panels Full time

    We’re recruiting for a hardworking and reliable individual to work as a Customer Service Advisor for our growing e-commerce business based in Aberdare, South Wales. We want someone positive, flexible, resilient and friendly; with a can-do, no-nonsense approach to working in a busy customer-focused environment. **Customer Service Advisor package and...

  • Customer Service Advisor

    1 month ago

    Aberdare, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new company A financial services company based in the Nantgarw area.Your new role Working as a Customer Service Advisor, you will be responsible for dealing with a wide range of customer queries via telephone.You'll be responsible for providing first-class customer service and dealing with queries in a polite and efficient manner.What you'll need to...

  • Customer Services Advisor

    3 weeks ago

    Aberdare, United Kingdom Kingscroft Professional Resources Full time

    Are you a process driven Customer Services specialist with experience in services ,manufacturing or engineering who is looking for a new role? Are you confident in working with external customers and internal teams? Are well organised and proactive in progressing customer requirements from initial order through manufacturing and to dispatch? Are you looking...

  • Customer Service Representative

    6 days ago

    Aberdare, United Kingdom Kingscroft Professional Resources Full time

    Kingscroft Professional Resources is a leading recruitment agency, and we are currently seeking a skilled Customer Service Representative to join our team. This is an excellent opportunity for someone looking to develop their career in customer-facing roles.The ideal candidate will have experience working in administrative or customer-facing positions within...

  • Customer Services Advisor

    2 weeks ago

    Aberdare, United Kingdom Kingscroft Professional Resources Full time

    Are you a process driven Customer Services specialist with experience in services ,manufacturing or engineering who is looking for a new role? Are you confident in working with external customers and internal teams? Are well organised and proactive in progressing customer requirements from initial order through manufacturing and to dispatch? Are you looking...

  • Customer Services Advisor

    3 days ago

    Aberdare, United Kingdom Kingscroft Professional Resources Full time

    Are you a process driven Customer Services specialist with experience in services ,manufacturing or engineering who is looking for a new role? Are you confident in working with external customers and internal teams? Are well organised and proactive in progressing customer requirements from initial order through manufacturing and to dispatch? Are you looking...

  • Customer Services Advisor

    3 days ago

    Aberdare, United Kingdom Kingscroft Professional Resources Full time

    Are you a process driven Customer Services specialist with experience in services ,manufacturing or engineering who is looking for a new role? Are you confident in working with external customers and internal teams? Are well organised and proactive in progressing customer requirements from initial order through manufacturing and to dispatch? Are you looking...

  • Customer Service Advisor

    4 months ago

    Aberdare, United Kingdom Challenge-trg Recruitment Full time

    Are you a natural problem-solver who enjoys creating positive customer experiences? We are looking for someone like you to join our team as a Customer Service Advisor for The Royal Mint based in Llantrisant, CF72 8YT. Our Customer Service Advisors play a key role in ensuring The Royal Mint delivers an exceptional customer experience. You'll manage...

  • Customer Services Advisor

    2 weeks ago

    Aberdare, United Kingdom Kingscroft Professional Resources Full time

    Are you a process driven Customer Services specialist with experience in services ,manufacturing or engineering who is looking for a new role?Are you confident in working with external customers and internal teams?Are well organised and proactive in progressing customer requirements from initial order through manufacturing and to dispatch?Are you looking for...

  • Customer Service Specialist

    2 weeks ago

    Aberdare, Rhondda Cynon Taf, United Kingdom Kingscroft Professional Resources Full time

    Job Description:We are seeking a highly organized and proactive individual to join our team as a Customer Services Advisor. As a key member of our support team, you will be responsible for ensuring seamless communication with external customers and internal stakeholders.The ideal candidate will have experience in services, manufacturing, or engineering and...

  • Customer Service Focused Optician

    3 weeks ago

    Aberdare, Rhondda Cynon Taf, United Kingdom Specsavers Full time

    About Us:We are a leading optical retailer, committed to providing exceptional customer service and quality products. Our team is passionate about helping customers achieve their best vision.Role Description:This is an exciting opportunity to work as a Contact Lens Optician in a dynamic and supportive environment. As a key member of our team, you will be...

  • Customer Service Assistant

    2 weeks ago

    Aberdare, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for an Asda Cafe Customer Services Assistant who will be the face of our business, delivering exceptional customer service. You'll join a team that takes real pride in what they do. As a Customer Services Assistant, you will contribute to a passionate and friendly team, working in a fast-paced environment. You'll get...

  • Customer Service Advisor

    2 months ago

    Aberdare, United Kingdom CV-Library Full time

    Where: Merthyr Tydfil Full time: Permanent Salary: £20,280 Hourly rate: £10.40 The Role   Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.   Join our multi award winning Apprenticeship scheme and...