Credit Controller

Credit Controller required for our Rickmansworth client. Joining a friendly & welcoming team, the ideal candidate will have a minimum of 5 years experience in credit control and will play a key role in ensuring timely payment of goods and services provided to customers. Salary up to £35,000 depending on experience. 

Your own transport is essential and knowledge of Panjabi / Hindi language is preferred. 

Key Responsibilities:
Credit Assessment: Evaluate the creditworthiness of new and existing customers by analyzing their financial statements, credit reports, and payment histories to mitigate risk.
Credit Policy Development: Develop and implement effective credit policies and procedures to minimize risk while maintaining healthy sales and cash flow.
Invoicing: Ensure accurate and timely issuance of invoices to customers, including all necessary details and adherence to company processes.
Payment Monitoring: Track customer accounts for overdue payments and follow up via phone, email, or letters to secure payments within the agreed terms.
Dispute Resolution: Collaborate with sales and customer service teams to resolve disputes or discrepancies regarding invoices or payments.
Cash Flow Management: Manage the company’s cash flow by ensuring the timely collection of outstanding debts and minimizing bad debt losses.
Reporting: Provide management with regular reports on the status of outstanding debts, collection efforts, and any significant credit-related issues.
Customer Relationship Management: Maintain strong relationships with customers while enforcing credit policies in a diplomatic but firm manner.
Legal Action: Take legal measures or engage with debt collection agencies when necessary to recover outstanding debts.
Process Improvement: Continuously seek ways to improve credit management processes, enhancing the overall efficiency and effectiveness of the department.
Key Skills and Attributes:
Effective Communication: Must have strong communication skills, with the ability to handle difficult conversations in a professional manner.
Attention to Detail: Accuracy is crucial when managing invoices, payments, and financial records.
Financial Acumen: Strong understanding of credit management, financial analysis, and risk assessment.
Diplomatic Approach: Ability to balance enforcing payment terms with maintaining positive client relationships.
Proficiency in Accounting Software: Familiarity with financial software, as well as relevant regulations and compliance standards.
Hours: Monday - Friday 08:00 - 16:00