Senior Account Handler

2 weeks ago

Lime Street, United Kingdom MERJE Full time

Senior Account Handler

Location: York or Colchester / hybrid

Salary: £35,000

MERJE is seeking a Senior Account Handler for a leading insurance company in York. This role involves managing a portfolio of high-net-worth clients, providing exceptional service, and growing business through retention and cross-selling. The ideal candidate will have strong customer service skills and insurance industry experience.

The Company

This insurance sector company specialises in high net worth clients, offering bespoke coverage for luxury homes, unique collections, and exclusive properties. With a reputation for excellence, the company prides itself on delivering personalised service and comprehensive protection to discerning customers.

The Role

As a Senior Account Handler, you'll be the primary point of contact for a portfolio of high-value clients. This role offers the opportunity to work with prestigious accounts, negotiate complex insurance terms, and contribute to the growth of a dynamic team in a fast-paced environment.

Key Responsibilities:

Manage and retain a portfolio of high net worth clients
Build and enhance relationships with clients and internal stakeholders
Negotiate renewal terms and process mid-term changes
Identify and convert cross-sell opportunities
Ensure client data security and privacy
Required knowledge and experience:

Proven experience in customer service and client management
Strong product knowledge in insurance, particularly for high net worth clients
Ability to adapt quickly to new systems and processes
Excellent communication and relationship-building skills
CII qualification or progress towards it (desirable)
If you're an experienced Senior Account Handler looking for a challenging role in the luxury insurance sector, apply now to join this prestigious company

_________________________________

Applicants must be located and eligible to work in the UK without sponsorship.

Please note, should feedback not be received within 28 days, unfortunately your application has been unsuccessful. In applying for this role, you may be registered on our database so we can contact you about suitable opportunities in future. Your data will be managed in accordance with our Privacy Policy, which can be found on our website.

If you would like this job advertisement in an alternative format, please contact MERJE directly

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