Warranty And Aftersale Manager
3 days ago
CRP Group is recruiting a highly motivated and detail-oriented Warranty and Service Operations Manager to oversee warranty claims processing, chargeable repairs, customer relations, and data analysis within our automotive service operations.
The successful candidate will be responsible for ensuring efficient operations, maximizing after-sales revenue, and maintaining excellent customer satisfaction.
Warranty Claim Processing Review, approve, or deny warranty claims in accordance with company policies and product specifications.
Ensure all claims are processed within designated timelines and maintain accurate records of warranty transactions.
Coordinate with service and repair teams to expedite warranty-related repairs or replacements, ensuring cost-effective resolutions and customer satisfaction.
Chargeable Repairs/Service Operations Oversee the efficient management of service operations, including scheduling, resource allocation, and quality control.
Ensure timely and high-quality repairs and maintenance services are completed.
Manage spare parts inventory to guarantee availability and smooth operations.
Maximize the activity and margin from chargeable repairs while minimizing warranty costs to improve aftersales revenue.
Customer Relations and Support Work closely with the sales team to communicate with customers regarding warranty claims, updates, and inquiries related to warranty coverage.
Act as the liaison between the company and customers to resolve any warranty issues, ensuring a positive customer experience.
Provide training and ongoing support to customer service teams on warranty-related inquiries and claims handling.
Data Analysis and Reporting Track and analyze warranty claims data to identify trends, opportunities for product quality improvement, or process enhancements.
Generate periodic reports on warranty claim status, cost analysis, and propose recommendations for cost reduction.
Collaborate with key stakeholders to implement strategies for improving efficiency and reducing warranty costs.
This is an excellent opportunity for an individual who is looking to make an impact within the automotive service sector.
ADZN1_UKTJ
-
Warranty And Aftersale Manager
6 days ago
Manchester, United Kingdom Crp Group Global Ltd Full timeCRP Group is recruiting a highly motivated and detail-oriented Warranty and Service Operations Manager to oversee warranty claims processing, chargeable repairs, customer relations, and data analysis within our automotive service operations.The successful candidate will be responsible for ensuring efficient operations, maximizing after-sales revenue, and...
-
Manchester, United Kingdom Crp Group Global Ltd Full timeCRP Group is recruiting a highly motivated and detail-oriented Warranty and Service Operations Manager to oversee warranty claims processing, chargeable repairs, customer relations, and data analysis within our automotive service operations.The successful candidate will be responsible for ensuring efficient operations, maximizing after-sales revenue, and...
-
Aftersales Manager
6 days ago
Manchester, United Kingdom CV-Library Full timeAftersales Manager - Manchester - £55,000 + Bonus - Luxury Main Dealership An exciting opportunity has arisen for an Aftersales Manager to join a luxury franchised main dealership in Manchester Reporting into the Head of Business you will be responsible for managing the aftersales department which includes a team of Technicians, Workshop...
-
Warranty And Aftersale Manager
6 days ago
Manchester, United Kingdom Crp Group Global Ltd Full timeCRP Group is recruiting a highly motivated and detail-oriented Warranty and Service Operations Manager to oversee warranty claims processing, chargeable repairs, customer relations, and data analysis within our automotive service operations.If your skills, experience, and qualifications match those in this job overview, do not delay your application.The...
-
Warranty Administrator
6 months ago
Manchester, United Kingdom Richard Abson Group Full time**Role - Warranty Admin** **Location - Manchester** **Salary - £25,500 OTE £27,500** Richard Abson Group are currently assisting a main car dealership in Manchester to find them an experienced Warranty Admin. Your main duties and responsibilities as Warranty Administrator will include: - Accurate submissions of warranty claims - Daily, and monitor...
-
Warranty Administrator
6 months ago
Manchester, United Kingdom Richard Abson Group Full time**Role - Warranty Admin** **Location - Manchester** **Salary - £25,500 - £27,500** Richard Abson Group are currently assisting a main car dealership in Manchester to find them an experienced Warranty Admin. Your main duties and responsibilities as Warranty Administrator will include: - Accurate submissions of warranty claims. - Daily, and monitor daily,...
-
Warranty Administrator
6 months ago
Manchester, United Kingdom The Solution Automotive Recruitment Full timeJob reference number- PA1703- Job Type- Full time- Location- Manchester, Greater Manchester, England- Salary- £25480-£27280 per annum**Job description**: **Vacancy - Warranty Administrator - Manchester** Our client, one of the best motor trade employers in the North West, are looking to recruit an experienced Warranty Administrator Working within a VERY...
-
Warranty Administrator
6 months ago
Manchester, United Kingdom The Solution Automotive Recruitment Full timeJob reference number- PA1703R- Job Type- Full time- Location- Manchester, Greater Manchester, England- Salary- £25480-£27280 per annum**Job description**: **Vacancy - Warranty Administrator - Manchester** Our client, one of the best motor trade employers in the North West, are looking to recruit an experienced Warranty Administrator Working within a VERY...
-
Dealer Warranty Claims Handler
2 weeks ago
Manchester, United Kingdom Jardine Motors Group Full timeAbout StratstoneWe are a leading automotive retailer, committed to delivering exceptional customer experiences. As a Regional Warranty Administrator, you'll play a critical role in ensuring the smooth operation of our warranty processes.Job OverviewThis is an exciting opportunity to join our team and contribute to the success of our business. You will be...
-
Aftersales Retention Advisor
6 months ago
Manchester, United Kingdom The Solution Automotive Recruitment Full timeJob reference number- JW39R5- Job Type- Full time- Location- Manchester, Greater Manchester, England- Salary- £21840-£26000 per annum**Job description**: **Aftersales Retention Advisor - Manchester** - Aftersales Retention Advisor - Main Purpose of the Job- To answer customer telephone enquiries for service in an efficient, courteous and friendly manner. -...
-
Manchester, United Kingdom Octane Recruitment Full timeService Advisor - Bolton Salary - Up to £30,000 Basic + Bonus OTE 35k Days - Monday - Friday, Saturday mornings on a rota Ref - OC19325 We have a new job vacancy available for Service Advisor in Bolton.This role suits a Service Advisor, who is looking for a long-term career filled with progression opportunities and fantastic earning potential.My client is...
-
Customer Service Coordinator
2 weeks ago
Manchester, United Kingdom Jardine Motors Group Full timeAbout StratstoneAs a Regional Warranty Administrator at Stratstone, you'll be part of a dynamic team committed to delivering exceptional customer experiences. Your primary responsibility will be to administer warranty processes, ensuring accuracy and timeliness in submitting claims to manufacturers.Key ResponsibilitiesDevelop and maintain a thorough...
-
Aftersales and Operations Manager
4 days ago
Manchester, United Kingdom Johnson Controls, Inc. Full timeJob SummaryWe are seeking an experienced Service Team Leader to join our Aftersales department, responsible for leading a team of customer service professionals and driving business growth through exceptional customer service and team management. This is a challenging opportunity for a skilled professional to utilize their expertise in customer service and...
-
Service Advisor
2 months ago
Manchester, United Kingdom CV-Library Full timeService Advisor – Manchester - £30,000 + Bonus – Main Dealership Our client, a main dealership is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team in Manchester The Service Advisor role comes with a competitive salary of 30,000 plus bonus with an excellent benefits package. Company...
-
Service Advisor
6 months ago
Manchester, United Kingdom Holt Recruitment Ltd Full timeService Advisor – Manchester - £30,000 + Bonus – Main Dealership Our client, a main dealership is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team in ManchesterThe Service Advisor role comes with a competitive salary of 30,000 plus bonus with an excellent benefits package.Company Benefits Scheme,Company...
-
Sales Administrator
6 months ago
Manchester, United Kingdom Pendragon Full time**Sales Administrator** **Evans Halshaw Ford Trafford Park** **A basic salary of £21,911 and pension, critical illness, life assurance, single health care, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Do you have a passion for delivering industry leading standards of...
-
Sales Administrator
6 months ago
Manchester, United Kingdom Pendragon Full time**Evans Halshaw** **Ford Old Trafford** **Sales Administrator** **A basic salary of £21,911 with pension, critical illness, life assurance, single health care, 23 days holiday (pro rata'd), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Do you have a passion for delivering industry leading...
-
Sales Administrator
6 months ago
Manchester, United Kingdom Evans Halshaw Ford Old Trafford Full time**Evans Halshaw** **Ford Old Trafford** **Sales Administrator** **A competitive salary with pension, critical illness, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Do you have a passion for delivering industry leading standards of customer care? Our Sales...
-
Cruise Aftersales Executive
6 months ago
Manchester, United Kingdom Travelworld internaitonal (Manchester) Full time**Company Overview** Cruise Club UK brings you the best cruise deals on the web. With 40 years in the business and fully ATOL, ABTA and IATA bonded all our bookings have extra travel disruption insurance so you are 100% covered. Our cruise experts can find you the perfect cruise holiday and fully tailor make any needs for pre and post hotel stays, transfers...
-
Vehicle Mechanic
1 month ago
Hyde, Greater Manchester, United Kingdom Octane Recruitment Full time €40,000Vehicle Technician - Stockport Salary - Up to £40,000 Basic + Bonus + Overtime Hours - Monday - Friday - 8:30am - 5pm, Saturdays on a rota Excellent Bonus Opportunities Overtime opportunities available Training and Development Great pension scheme Company Discounts Staff discounts Carry out servicing and maintenance of all vehicles ...