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Income Officer

1 month ago

Rugby, United Kingdom Colbern Limited Full time

Our client is looking for an experienced Income Officer.Income officer to collect rent on patch based structure.Key Responsibilities:•Manage rent accounts within an assigned area, ensuring consistent and professional communication with tenants.•Conduct outreach to discuss rent payments, arrears, and arrange manageable payment plans.•Provide support to tenants facing financial challenges, connecting them with relevant welfare and support services as needed.•Collaborate with tenancy support and welfare teams to sustain tenancies and reduce arrears.•Prepare reports and maintain accurate records to support the council's income collection goals.Requirements:•Proven experience in income collection, housing management, or a related field.•Strong communication and negotiation skills.•Ability to work independently and effectively within a team.•Experience working with vulnerable individuals and providing support in challenging situations.PLEASE ONLY apply if you have the necessary skills, experience and expertise.
The first part of our recruitment process is to send your CV.
Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities.
Colbern Limited along with our clients are an equal opportunities employer.