Registrations And Deductions Administrator
3 weeks ago
Job summary Due to retirement, we are excited to offer the role of Registrations and Deductions Administrator, this role is across site vacancy based at both our Ilkley and Grassington sites and is hours/4-5 days per week.To work autonomously and as part of the wider administration team, this role also has the benefit of cross site working Main duties of the job The Registrations and Deductions Administrator role will focus on new patient registration and questionnaire processing, processing deductions for deregistering patients and manage the administration process of GP medical reports.
About us IG Medical is situated in West Yorkshire with sites in Ilkley and Grassington.
Our patient list is approximately 18,000.Our clinical team includes 5 GP Partners, salaried GP's, 1 Advanced Clinical Practitioner and our nursing team consists of Practice Nurses, Health Care Assistants and a Phlebotomist.
All supported by our hardworking Managers, reception and administrative teams.Employees of IG Medical are enrolled in Soveriegn Healthcare.
Job description Job responsibilities The followingare the core responsibilities of the Registrations and Deductions Administrator.There may be on occasion, a requirement to carry out other tasks; this will bedependent upon factors such as workload and staffing levels;a)Processing all new patient registrationsb)Processing, where applicable, temporarypatient registrationsc)Inputting information from new patientquestionnaires into patient records d)Start to finish management of GP medicalreport processinge)Updating private fees spreadsheetf)Updating deductions spreadsheetg)Processing deductions for patients leaving thepractice as per protocolh)Effectivelymanaging own time, workload and resources Person Specification Qualifications Essential Good standard of education with excellent literacy and numeracy skills Desirable Administration qualifications Skills Essential Excellent communication skills (written, oral and presenting) Strong IT skills (including MS Excel) Excellent team worker Ability to stay calm in stressful situations Ability to prioritise and work to tight deadlines in a fast-paced environment SystmOne Effective time management (Planning & Organising) Ability to support and adhere to policy and procedures Ability to self-motivate Desirable Proven problem solving & analytical skills Other Requirements Essential Disclosure Barring Service (DBS) check Maintains confidentiality at all times Full UK driving licence Desirable Flexibility to work outside of core office hours Personal Qualities Essential Polite and confident Flexible and cooperative Excellent interpersonal skills Motivated and proactive Ability to use initiative and judgement Forward thinker with a solutions focused approach High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Confident, assertive and resilient Ability to cope with change effectively Ability to work in a small team, enhance morale and maintain a positive working environment Experience Essential Experience of working with the general public Experience of working in a health care setting Experience of customer service and delivery NHS / Primary Care General Practice experience
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