Senior Pharmacy Dispensary Assistant

2 days ago

West Stow, United Kingdom West Suffolk Nhs Foundation Trust Full time

Job summary To perform technical duties required of the Pharmacy Department, in accordance with approved Standard Operating Procedures (SOPs), as part of a 7-day weekend and late shift service.
The primary area of work will be the Pharmacy Dispensary, however, it may be necessary to undertake reasonable duties in other areas of the department, as deemed necessary by senior staff, to maintain needs of the service.
The core hours of the pharmacy department are 0830 to 1700, Monday to Friday, with a late team working until 2000.
Weekends, bank holidays and late shifts are allocated on a rostered basis Job responsibilities Dispensary Dispense inpatient, outpatient, and discharge medication requests in accordance with standard operating procedures.
If the necessity arises and with additional training and assessed competence, check items for inpatient, outpatient, and discharge supply in accordance with standard operating procedures.
Ensure that to follow and repeat items are issued promptly.
Dispense controlled drugs ensuring legal documentation processes are followed.
Check and restock the dispensary with consumables and disposables.
Act as support for the dispensary manager, orchestrating workflow when required.
Act as a messenger in the delivery of controlled drugs and other items.
Investigate discrepancies in stock levels, consulting with the dispensary manager and procurement manager as required.
Adjust stock levels on the pharmacy computer system under the direction of the procurement manager.
Complete daily stock checks under the direction of the dispensary manager and/or procurement manager, highlighting areas for further attention.
Support delivery of the ward top-up service, as necessary.
Assist in specific cleaning duties within the pharmacy department.
Undertake reception and administrative duties for the process of receipt and issue of dispensed and non-dispensed items.
Participate in late, weekend and bank holiday shift work.
Education and Training Assist in the provision of training of staff in dispensary duties.
Work with the Education and Training team to develop, update and deliver dispensary training packages.
Undertake mandatory training and development as required of the role.
NVQ level 2 in Pharmacy Services or equivalent qualification is essential for band 3 status.
Applicants will be considered for employment if currently undertaking study for the necessary qualification.
However, band 3 status will not be assigned until qualification has been attained.
During this interim period, successful applicants will be employed at band 2.
Communication Communicate medicine related information to healthcare staff, patients, and relatives; including people who may have language difficulties, and/or a physical or mental disability.
Implement effective intra-departmental communication with: Pharmacy Assistants Pharmacy Technicians Pharmacists Pre-registration students Administrative staff Implement effective communication with other health care professionals.
Always communicate in a way which reflects Trust Values & Behaviours.
Health, Safety & Security Report any incidents/accidents and near misses in accordance with the Trusts incident reporting procedure.
To be aware and comply with policies and procedures relating to Health and Safety/COSHH issues regarding handling of potentially hazardous materials.
Comply with all Trust policies and procedures to protect the health, safety, and welfare of self and anyone affected by the Trusts business.
Comply with the Trusts Risk Management Strategy and Directorate/Department health and safety policies and procedures.
Ensure that equipment and facilities provided for the protection of health and safety is well-maintained, used appropriately and defects reported to relevant senior staff.
Comply with emergency procedures resuscitation, evacuation, and fire precaution procedures.
Comply with the requirements of mandatory training.
Quality/Clinical Governance Have a basic knowledge of principles of clinical governance and understand what the benefits for patients and staff are.
Understand the clinical governance structure within the organisation and how you may be involved.
Participate in clinical governance activities within the Trust, and where applicable across organisational boundaries customer satisfaction surveys.
Ensure that you continuously contribute to, and look for new ways to improve, the quality of the service or care you provide to patients.
Explore ways to involve and consult with patients, public and carers when developing or evaluating services or the care you provide.
Participate in audit activity.
Ensure patient confidentiality is always maintained and that you do not access patient related information (either electronic or paper based), which you do not need during your work.
Participate in the departmental appraisal process.
Person Specification Education and qualifications Essential GCSE grade A - C or equivalent in English and Maths.
NVQ Level 2 in Pharmacy Services or equivalent.
Consideration will be given to applicants currently undertaking qualification (see job description Key Tasks section 2).
Experience and knowledge Essential Experience of working in a Pharmacy services environment.
Knowledge of pharmacy-based computer systems.
Desirable Previous hospital pharmacy experience.
Experience of supervising other staff.
Skills and abilities Essential Able to communicate professionally and effectively with healthcare professionals, patients, and pharmacy staff.
Able to manage time effectively.
Able to prioritise and manage workload.
Able to demonstrate attention to detail.
Proficient computer skills.
Able to work in an organised and calm manner in a busy environment.
Able to work to deadlines and to achieve agreed objectives.
Able to undertake manual handling activities, using appropriate lifting aids if necessary.
Desirable Able to manage difficult situations.
Able to train and supervise staff.
Personal qualities Essential Takes responsibility for own actions and promotes team working.
Shares information and good practice appropriately.
Always treats others with courtesy and respect.
Maintains high levels of concentration for prolonged periods of time.
Excellent verbal and written skills.
Flexible approach to working hours/duties Ambitious attitude towards personal development.

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