Outpatient Receptionist

2 weeks ago


Hastings, United Kingdom East Sussex Healthcare Nhs Trust Full time

Job summary An opportunity has arisen for a full time Receptionist to be based at Conquest Hospital.
You will be part of a team of Receptionists responsible for welcoming outpatients to the hospital, recording all attendance information and making follow ups where appropriate in line with the Referral to Treatment: Access and Management Policy and Organisation Objectives.
Main duties of the job You will need to deal with challenges, perform under pressure and be able to prioritise work, computer literate & flexible.
Good customer Service is essential.
The hours of service are Monday to Friday this position will be cross site with EDGH.
About us We are proud to provide 'Outstanding' care and be a great place to workWe provide safe, compassionate and high quality care to half a million people living or visiting East Sussex.
We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex.
Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective.
The Conquest Hospital and our Community Services are rated 'Outstanding'.
Eastbourne DGH rated 'Good'.In 2020, the Trust launched its ambitious 'Building for our Future' programme.
This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Job description Job responsibilities Please refer to the job description attached.If you have any questions about this position please do not hesitate to contact us.
Person Specification Qualifications Essential Good general education to GCSE level or equivalent Ability to undertake additional training on departmental IT and manual systems Computer literate Experience Essential Previous clerical work is essential, either voluntary or paid Desirable Evidence of substantial clerical experience, especially in relation to filing systems Experience and understanding of an Oasis system


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