Home Group Limited | Housing Manager | Leeds, West Yorkshire
2 weeks ago
Housing Manager Yorkshire Area Permanent, full time (37.5 hpw) Salary £32,000 paplus great benefits including Health Cash Plan Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome housing team in Yorkshire.
Youll be ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised.
Youll provide first class customer service, delivering our customer promise every day
Typical day as a Housing Manager Through visibility, engagement with customers and proactivity, youll really get to get to know our communities.
Youll look after a number of patches and neighbourhoods / areas Through visibility, engagement with customers and proactivity, youll really get to get to know our customers.
This will help us to improve our local neighbourhoods.
Proactively managing and responding to customer queries and complaints.
Managing our voids process including liaising with local authorities.
Where required, carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities.
Fancy going home each day knowing that you have helped change our customers lives for the better?
Youll do that here, working for one of the Top Ten Great Places to Work in the UK
About You You are experienced in the housing sector and understand housing management, housing law and in an ideal world, universal credit too
You have, or are willing to work towards Chartered Institute of Housing Level 3 Super organised and methodical in your approach, youre also a proactive self-starter with a can do positive attitude Passionate about delivering excellent customer service and have a genuine desire to help your customers.
This job can challenge, especially when were dealing with complaints but your resilience will help you through.
Confident working with external partners and stakeholders such as local authorities, MPs etc Like being part of a team but appreciate that this is a role that will take you into the heart of our estates.
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role.
This remains under regular review.
Our Team Looking for a job where you really belong?
Where you can be, well you
Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers.
Youll join our team, who come from different walks of life and are here to support you as you make yourself at Home
Job details This is a hybrid role and in an average week, youll spend time working within our community patches, for example on customer income visits or preparing / carrying out sign up to new homes.?
There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview We mainly work Monday to Friday and work occasional evenings to meet with customers To get from A to B, youll need a vehicle insured for business purposes.
The great news is that well pay your mileage
Youll need a Standard DBS check done and we pay for that.
A place where you belong Great things happen when we can be ourselves at work.
We want all our colleagues to be who they truly are here.
Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best.
Together we make Home Group a great place to work
Whats in it for you?
34 days leave (this includes bank hols and a me day to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too
Health cash plan saving you from £1140 per annum.
Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Over 800 high street discounts on groceries, holidays and days out.
Looking for a new phone, bike or car?
Save money with us.
We Grow Our Own colleagues (not literally of course
), when youre ready for the next step in your career, you can grow with us
Colleagues really matters to us, thats why were the 10^th Best place in the UK for Wellbeing.
Our tools and support help you when you need them.
Explore our?benefits in detail on our website.
Find out more Click APPLY NOW to see our?Housing Manager Job description, find out about?us and for help to apply.
Sometimes we close a job early, so dont delay or you might miss out.
Finally, do let us know if theres anything we can do, to help you shine in our process at JBRP1_UKTJ
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