Operations Engineer

3 weeks ago

Glasgow, United Kingdom Bbc Full time

Package DescriptionJob Reference: 20112Band: CSalary: £40 - £50k depending on relevant skills, knowledge and experience.
The expected salary range for this role reflects internal benchmarking and external market insights.Contract type: Continuing/Permanent Location: Office Base is Pacific Quay, Glasgow (on site with shifts required).
We're happy to discuss flexible working.
Please indicate your choice under the flexible working question in the application.
There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to.
Flexible working will be part of the discussion at offer stage.
Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym.
You can find out more about working at the BBC by selecting this link to our .
If you need to discuss adjustments or access requirements for the interview process please contact the .
For any general queries, please contact: Job IntroductionAre you ready to take your career to the next level?
The BBC Scotland Engineering team, based in the vibrant Pacific Quay Glasgow, is on the hunt for a dynamic and experienced Operations Engineer to join our team.
What we are looking for: • Immediate Impact: We need someone who can hit the ground running and make a difference from day one.• Self-Starter: If you're a motivated self-starter, this is the perfect environment for you to thrive.• Passion for the BBC: It's crucial that you believe in the BBC's mission, respect our values, and are excited to be part of our future.
What We Offer: • High-Performing Team: Join a high-performing team that is easy to get along with and fun to be around.• Welcoming Environment: Expect a warm welcome and a fast-paced, yet relaxed working environment where your contributions are valued.
If you're ready to be part of something big and help shape the future of broadcasting, we want to hear from youMain ResponsibilitiesWorking on a shift pattern 7 day week, (0500 – 2300) Operations Engineers are responsible for all aspects of technical support in BBC Scotland Key responsibilities are: • Using a diverse range of broadcast and production monitoring tools to identify and resolve complex service impacting issues across a range of technologies and platforms.
• Initiate response to service disruption and support proactive measures aimed at preventing recurrence.
• Accurate logging of incidents accurately including technical response and action taken.
• Implementing contingency procedures in response to planned or unexpected events.
• Handover of incident and information across shift changes.
• Keep informed of operational changes ensuring that actions are taken in line with best practice.
• Good communication skills; Able to explain information to technical and non-technical audiences.
• Ensure the Health and Safety at Work Act, Working Time Directive and other workplace legislation is observed; responsible for ensuring risk assessments are followed, and escalated where appropriate; responsible for ensuring appropriate method statements are reviewed and fit for purposeAre you the right candidate?You will be a pro-active self-starter.
Resilient under pressure, keeping calm as you work with programme makers working to tight deadlines and works to build and inclusive team culture.
You will demonstrate: • Engineering experience with broadcast software and systems used in content production and playout• Or operational experience of working in an engineering support team• Experienced in diagnosing faults and repairing equipment• Communication: you are able to communicate clearly and concisely, both orally and in writing.
You must know how to listen actively and extract the necessary information.
• Accountability: you take the responsibility to achieve the set goals and take initiative without being told what to do.
• Problem solving orientation: you are able to identify and analyse an/a existing/potential problem and find suitable solutions for each situation.
• Trust: you know your strong points, what you are able to do and what you can do.• Flexibility: you are adaptable depending on the situation and you are open to new ideas and people.
• Energy: you like to work and you are willing to invest time and effort to achieve your goals.
• Teamwork: you are a team worker, but you can also work individually.
About the BBCThe BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants.
Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
We don't focus simply on what we do – we also care how we do it.
Our values and the way we behave are important to us.
Please make sure you've read about our values and behaviours Diversity matters at the BBC.
We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people to be part of the BBC – whether that's to contribute to our programming or our wide range of non-production roles.
The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

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