Customer Service Executive

3 weeks ago

Aberdeen City, United Kingdom Arnold Clark. Careers Full time

Were currently looking for Customer Service Executives to create an outstanding customer experience at our Mercedes branch in Aberdeen and help customers get excited about our products.
Why choose us?
33 days holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages Opportunities for training and progression Hours Youll work a five-day week on a set rota that includes weekends.
About the role At Arnold Clark youll be known as a Product Genius, but your role revolves around the customer experience.
Our Product Geniuses are our in-branch experts.
They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle.
And that expertise develops further into understanding all elements of the sales journey from enquiry, to sale, to delivery, and beyond.
As part of a cohesive team, Product Geniuses will have the fully support of the management team in branch.
This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience.

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