Bank Administrator, Band 3, Hertfordshire
2 days ago
Job summary Are you looking for your next challenge?
Do you want to work for an outstanding NHS Trust?
If the answer to both of these questions is yes, then please read below.
We are currently seeking experienced Administrators with various skills and abilities to join our Bank Bureau within the Hertfordshire Partnership University NHS Foundation Trust, to work on a Bank Contract.
Supporting our existing Administrative staff, wards, service users and community teams across are looking for individuals who are highly motivated and work to high personal standards, paying attention to detail and maintaining confidentiality.
Ideally you will be someone who likes to work in an environment and can readily adapt to changing work priorities, ability to multi-task and work flexibly and professional with both external clients and service users.Previous experience within Administration is essential in addition to a sound knowledge of Microsoft packages, excellent organisational skills and the ability to communicate at all levels.
We currently have roles available and we encourage Bank staff into permanent positions where possible.
Main duties of the job Provide a robust service for reception cover.
To carry out clerical duties, arrange and co-ordinate room bookings for clinics and other meetings.Meet and greet both service users and other members of the public, offering an efficient and caring service and signposting people to the relevant teams/departments.Type confidential documents, file, photocopy, archive and carry out all general administrative tasks.Undertake all work that is allocated and prioritised in order to meet deadlines.Input information and reports to the Paris database as requested by the team members.Make and process enquiries on behalf of members of the team, exercising judgement, to ensure that all relevant information reaches the appropriate individual(s) at the earliest opportunity in a confidential and discreet mannerProvide a point of reference for the team.Arrange and co-ordinate meetings, appointments and events as requested by team members including liaison with all other agencies involved.Take notes at meetings as requested.Deal with inquiries as appropriate from service users, relatives, other agencies, to ensure the maintenance of satisfactory relationships and direct enquiries to appropriate persons.Please see JD/PS attached for further information About us Hertfordshire Partnership University NHS Foundation Trustare one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings.Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout: Welcoming.
Kind.
Positive.
Respectful.
Professional.
Job description Job responsibilities Further Duties and Responsibilities: Be responsible for assisting with all incoming and outgoing mail asappropriate and to prioritise all correspondence.
Ensure safe custody of records, setting up and maintaining efficient filingmethods, using the systems (manual and electronic) provided by the Trust.
Adhere to the Trusts Policies on Retention and Disposal of Records.,Freedom of Information, Corporate Identity (standard templates) etc.
Knowledge and Skills Framework: The post holder will be expected to meet the requirements of the NHSKnowledge and Skills Framework (KSF) appropriate outline for the post.Approved outlines are available on the HPT e-ksf local library Health and Safety: The post holder has a duty of care to themselves and to others with whom they come into contact in the course of their work as laid down in the Health and Safety at Work Act 1974 and any subsequent amendment or legislation.
Please see JD/PS attached for further information Person Specification Knowledge/Training/Experience Essential A good standard of education to secondary level.
Advanced IT skills/NVQ3/RSA3 OR equivalent experience.
Keyboard skills Office based environment Desirable At least 2 years experience of working in an office environment.
Knowledge of NHS policies, procedures and guidelines.
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