Operations Manager

3 weeks ago

Manchester, United Kingdom New Islington Medical Practice Full time

Job summary New Islington Medical Practice is looking to add to our management team with a new role for an Operations Manager.The right candidate will have great organisational skills and be able to work independently and autonomously to help lead the non clinical team.
They will work closely with the GP partners to assist with the workload associated with running the practice.We're looking for someone who's got the ability to demonstrate their high quality people management skills and how they work both efficiently and safely in our fast paced, rapidly expanding practice.The candidate would have delegated responsibility for the development of the admin team, acting as direct line manager to them and reporting to both the deputy and practice business manager.The ideal candidate will already be working in General Practice, looking to progress their career development within primary care.
T Main duties of the job Line manager to admin and reception teamOverseeing day to day activities supported by the deputy practice managerManaging clinical and non clinical rota alongside the deputy manager to ensure coverEnsuring the adherence to in house policies and protocols and overseeing auditsAssisting the GP partners with their administrativeworkloadDay to day activities in practiceAssist the management team with annual target achievements and driving delivery at ground level About us We are a large practice with 11,600 patients based near the City Centre.
We pride ourselves on our team spirit and if successful, you will find yourself part of a fun and approachable work group with a passion for self improvement and progression opportunities.We actively promote from within - and hope that our staff members feel supported in their role.
We encourage our staff to take on their own areas of responsibility and ownership, and to develop autonomous skills, giving them a step into their future careers within the non-clinical side of the NHS Job description Job responsibilities Main Responsibilities Acting as line manager for administrative and reception staff Overseeing day to day activities with the support of Deputy Practice Manager Managing clinical and staff rota and ensuring appropriate cover is in place Ensuring all administrative processes and procedures are implemented in the practice and monitoring at regular intervals Day to day activities in the practiceGeneral Administration Management: Managing administrative staff, including rotas, sickness, absence, and training.
Ensuring sufficient staffing Managing correspondence, including emergency and urgent contact Overseeing registrations and deductions processingTraining & Development: Inducting new staff on local policies, health & safety, and administration systems.
Monitor and drive adherence to Bluestream training schedulesAdministrative Role: Contributing to administrative tasks, dealing with patient queries, and assisting the admin team in times of shortages Assist the senior management team with delegated responsibilities Person Specification Qualifications Essential GCSE grade A to C in English and Maths Experience Essential Existing experience working within a GP practice Experience using EMIS Web or equivalent Primary Care Software(ESSENTIAL) Experience of managing a project Working knowledge of QOF targets Working knowledge of GP annualised delivery targets

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