A&E Receptionist

Job summary Fairfield General Hospital are seeking to appoint 3 part time Receptionists to work in the Accident and Emergency Department.Shift Pattern 1 - Monday 08:00am - 15:00 pm / Wednesday 15:00pm - 22:00pm / Friday 22:00pm - 06:00am = 20 hoursShift Pattern 2 - Saturday 08:00am - 15:00pm hoursShift Pattern 3 - Saturday 16:00pm - 22:00pm =6 hoursThe post holders will work as members of a team based in the Emergency Department and will be responsible for providing friendly, confidential, speedy, courteous and effective reception and registering service for patients, relatives and visitors attending the department.
Main duties of the job This will involve registering and discharging patients on the emergency department IT system, GP OOH system, booking follow up appointments for various out-patient clinics and recording admission details on Patient Centre.
In addition staff will deal with a range of face to face and telephone enquiries from nursing and medical staff, patients, relatives, GPs and external agencies providing general advice and information.
A comprehensive range of administrative and clerical duties are reception service operates 24 hours 7 days a week.
All staff work flexible shifts, unsociable hours and public holidays and undertake additional duties to ensure an efficient and quality service is delivered.
Reception staff may also be called in to work in the event of a major incident.
During working hours, all reception staff are expected to follow the NCA infection prevention guidelines and wear a mask at all times.
About us The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester.
Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners.
We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our return, we can offer you a job role with purpose and flexibility.
The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction.
By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.
You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: Person Specification Qualifications Essential Good standard of secondary education IT qualifications or similar Knowledge, Training and Experience Essential Previous experience in a range of office duties Knowledge of computer systems Able to work unsupervised and under pressure Experience in healthcare setting Previous experience of working with member of the public Practical and working knowledge of PAS, Symphony and NHS IT systems Skills and Abilities Essential Good organisational skills and able to work to deadlines Good interpersonal skills and the ability to work effectively as a member of a team or alone Good communication skills, able to communicate effectively with people at all levels Excellent keyboard skills