Voice Engineer

1 week ago


Manchester, United Kingdom Parallel Consulting Full time

Key responsibilities: This role involves supporting organizations in achieving their unified communications (UC) and collaboration transformation goals.
Responsibilities include working across Microsoft Teams and Office 365, producing comprehensive documentation, and delivering a range of services.
Candidates should have in-depth technical expertise in Microsoft Teams, Office 365, and associated technologies.
Strong interpersonal and communication skills are essential, given the variety of stakeholders involved.
Key areas of expertise required: Proficiency in Microsoft Teams, Enterprise Voice, Collaboration, and Room Systems Familiarity with supporting Office 365 technologies Knowledge of telephony concepts such as signaling, codecs, dial plans, phone number manipulation, call routing, and legacy IP/TDM telephony PowerShell scripting skills Experience needed in a number of the following areas: AudioCodes / Ribbon SBC Collaboration, security, and governance Standards-based video conferencing, interoperability, and supporting infrastructure Additional skills required: Ability to work autonomously and in teams with a results-oriented approach Experience mentoring other consultants within a professional services organization Strong team spirit and willingness to support colleagues Competence in a virtual, structured global organization Skills to identify business requirements and the consulting acumen to create effective solutions Excellent presentation, written, and verbal communication abilities Capacity to engage effectively with stakeholders at all levels, including executive leadership



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