Servicenow Developer

1 month ago

Ledston, United Kingdom O Partners Full time

We are seeking a skilled ServiceNow Developer with a strong background in integrations to join our team and enhance our ServiceNow platform capabilities.
This role involves designing, configuring, developing, and deploying innovative solutions on the ServiceNow platform, with a focus on integrating ServiceNow with various enterprise systems.
The ideal candidate will have experience in ServiceNow development and implementation, expertise in API integrations, and a proactive approach to delivering effective, scalable solutions to meet the needs of our organization.
Key Responsibilities: Develop and Configure ServiceNow Solutions: Design, configure, and customize ServiceNow modules, including but not limited to Incident Management, Problem Management, Change Management, Asset Management, CMDB, Knowledge Management, and Service Catalog.
Integration: Design, develop, and support integrations between ServiceNow and external systems using APIs, REST/SOAP web services, and other integration tools and technologies.
Script Development: Write and maintain JavaScript code within ServiceNow, including Business Rules, Script Includes, UI Actions, UI Policies, ACLs, Client Scripts, and Workflows.
Technical Documentation: Create and maintain technical documentation for all ServiceNow configurations, customizations, and development efforts.
Platform Maintenance: Conduct regular updates, patching, and improvements to the ServiceNow environment, ensuring optimal performance and stability.
Troubleshooting and Support: Provide Level 2/3 technical support, troubleshooting issues, and resolving defects promptly.
Compliance and Governance: Adhere to best practices and development standards, ensuring alignment with compliance requirements and organizational governance.
Qualifications: Education: Bachelor's degree in Computer Science, Information Systems, or a related field.
Experience: 5+ years of experience in ServiceNow development and administration, with a focus on integrations.
Proven experience with API-based integrations, REST/SOAP web services, and other integration methodologies.
Hands-on experience with ITSM, ITOM, ITAM, or other ServiceNow modules.
Experience with scripting languages, especially JavaScript.
Familiarity with web technologies (HTML, CSS, XML) and databases (MySQL, Oracle).
Experience with Agile development practices is a plus.
Certifications: ServiceNow Certified Application Developer or ServiceNow System Administrator certification preferred.
Skills and Competencies: Integration Expertise: Strong knowledge of RESTful APIs, SOAP, and integration best practices for creating seamless connections between ServiceNow and external systems.
Technical Proficiency: Proficient in JavaScript, HTML, CSS, and AngularJS.
Problem-Solving: Strong analytical skills and a proactive approach to addressing and resolving technical issues.
Collaboration: Ability to work closely with cross-functional teams to understand requirements and deliver solutions that align with business objectives.
Attention to Detail: Ability to create precise and detailed documentation, ensuring consistency and quality in all configurations and customizations.
Communication: Strong verbal and written communication skills for effective collaboration and documentation.

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