Customer Service Advisor

10 hours ago


Birmingham, United Kingdom Unity Trust Bank Full time

Job Description We are looking for Customer Service Advisors to join our team
Customer Service Advisor OUR VALUES Collaborative, Enabling, Inclusive, Straightforward, Integrity Unity is a bank with a difference.
For over 40 years, Unity has supported businesses, communities and organisations that share its values in wanting to contribute to positive economic, social and environmental change.
We operate throughout the UK, with offices in Birmingham, London and Manchester.
With the appointment of a new CEO comes the renewed purpose to help create a better society, not just maximise profit.
Unity's focus on its customers, employees, and the communities it serves is what sets it apart and allows it to deliver on the bank's 'Double Bottom Line' strategy through community growth, health and welfare and ED&I.
THE ROLE Working as part of the Customer Operations team to deliver the highest level of customer service and good customer outcomes.
Undertake a range of administrative activities, continually improving operational effectiveness and ensuring adherence to the bank's policies and procedures in line with corporate governance and regulatory requirements.



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