Salesforce Consultant

3 weeks ago


Birmingham, United Kingdom Liberty Towers Full time

Remote Senior Salesforce Functional Consultant (4.5 working week) About the Role: We are working with a leading digital solutions provider seeking a Senior Salesforce Functional Consultant to join their team.
Reporting to the Head of Service Delivery, you will play a critical role in ensuring the success of clients by delivering top-tier Salesforce solutions.
You will work closely with clients to align Salesforce's capabilities with their business goals, driving greater business value and fostering strong executive relationships.
As a trusted advisor, you will lead the implementation process, advocate for best practices, and help clients achieve greater adoption, track key business metrics, and maximise feature usage.
Key Responsibilities: Lead the implementation of Salesforce Sales & Service Experience Cloud projects.
Create high-quality design documents and presentations.
Lead client workshops to define requirements and translate them into actionable solutions.
Support the full lifecycle of Salesforce implementations, from planning to execution.
Conduct system testing on customer instances to ensure quality and functionality.
Provide end-user training and upskilling on Salesforce features and best practices.
Develop and maintain architecture and flow documentation.
Key Requirements: 3+ years of hands-on experience in implementing Salesforce solutions.
Salesforce certification in Sales, Service, and Experience Cloud Consultant.
Experience working in cross-functional teams with both technical and functional Salesforce experts.
Strong ability to communicate complex technical concepts to non-technical stakeholders.
Excellent presentation and client-facing skills.



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