Brook Street Uk | Nps Receptionist

3 weeks ago

Pontypridd, United Kingdom Brook Street Uk Full time

Job Specification: Receptionist (Pontypridd & Merthyr Tydfil) Location: One position based in Pontypridd One position based in Merthyr Tydfil Job Type: Full-time, Monday to Friday Working Hours: Monday to Thursday: 9:00 AM to 5:00 PM Friday: 9:00 AM to 4:30 PM Late night cover required (hours will be adjusted accordingly).
For example, if late night shift is until 8:00 PM, the start time will be amended to 12:00 PM on that day.
Role Overview: CTM is seeking two reliable and professional Receptionists to join our teams in Pontypridd and Merthyr Tydfil .
The successful candidates will be responsible for supporting the day-to-day operations of our offices, primarily focusing on handling phone calls, managing appointments, and assisting with administrative duties.
Key Responsibilities: Answering Telephone Calls: Efficiently manage incoming calls, provide relevant information, and direct queries to the appropriate team members.
Administrative Support: Utilize Microsoft Office applications (Excel, Teams, etc.)
to assist with scheduling, record-keeping, and other office tasks.
Late Night Shift Coverage: Provide coverage for late-night shifts as required.
Shift hours will be adjusted to ensure adequate coverage (e.g., if working until 8:00 PM, the start time will be shifted to 12:00 PM).
Training: Full training will be provided to ensure you are equipped to handle all tasks confidently.
Requirements: Experience: Previous receptionist, customer service, or administrative experience is preferred but not essential.
Full training will be provided.
Skills: Proficiency in Microsoft Office applications (Excel, Teams, etc.).
Strong communication skills, both verbal and written.
Organizational skills with the ability to manage multiple tasks efficiently.
Attributes: Professional and welcoming demeanor.
Ability to work independently as well as part of a team.
Flexible and adaptable to changes in working hours (especially for late-night shifts).
Other Requirements: Must be willing and able to work late-night shifts on occasion, with adjusted start times.
If you are a reliable and motivated individual with excellent communication skills and a keen eye for detail, we would love to hear from you
Apply today to join our dedicated team at CTM.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website.
Here you will find a link to register your interest and state the role that you are interested in.
We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
JBRP1_UKTJ

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