Clerical Officer

Job summary We are looking to appoint an individual to work in the Access Booking & Choice Department at Bolton Hospital.Candidates must be highly motivated and able to multi-task in a busy administration office.
Excellent communication skills are essential as you will be expected to work with a diverse range of people.
Good IT skills and attention to detail are also a must; we aim to deliver a high standard of service to our patients and medical team.
The department oversees a high volume workload, so you must be able to demonstrate experience of meeting deadlines.
The ability to work effectively as part of a team is essential.
As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration.
After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship.
For details on eligibility criteria for a Skilled Worker visa, please follow this link to the website Skilled Worker visa: Overview - () Main duties of the job Booking hospital transport for patients requiring transport to hospital Run off all clinical correspondence and put letters through the paper folding machine Put all appointment confirmation letters through the paper folding machine Delivery rounds 1 and 2 - drop off referral letters for triage and pick up once triaged, distributing to relevant team trays per specialty Stationery ordering 3 day turnaround printing - printing from Electronic Referral System Post and faxes - distribute to relevant team trays per specialty Team Email accounts - booking FU appointments Team account - printing new referral letters and adding referral/waiting list onto Ward discharges - booking follow up appointments Choose and Book Referrals for review (Worklists) - printing from Electronic Referral System Printing appointment confirmation letters - from Filing booked referrals in date order ready for taking over to Health Records prepping Inputting referrals, waiting lists onto the system Booking patients from the waiting lists (manual referrals) - ringing, agreeing/confirming appointments/cancelling with the patient - eg therapies, ante-natal, oral surgery Adding cardio cards to - referral , waiting list & booking About us The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work.
We are striving to recruit a workforce that reflects the communities in which we serve.
Staff are valued and we can offer excellent opportunities for further training and development.
Job description Job responsibilities Run off all clinical correspondence and put letters through the paper folding machine Put all appointment confirmation letters through the paper folding machine Delivery rounds 1 and 2 drop off referral letters for triage and pick up once triaged, distributing to relevant team trays per specialty Stationery ordering 3 day turnaround printing printing from Electronic Referral System Post and faxes distribute to relevant team trays per specialty Team Email accounts booking FU appointments Team account printing new referral letters and adding referral/waiting list onto Ward discharges booking follow up appointments Choose and Book Referrals for review (Worklists) printing from Electronic Referral System Printing appointment confirmation letters from Filing booked referrals in date order ready for taking over to Health Records prepping Inputting referrals, waiting lists onto the system Booking patients from the waiting lists (manual referrals) ringing, agreeing/confirming appointments/cancelling with the patient eg therapies, ante-natal, oral surgery Adding cardio cards to referral , waiting list & bookingBooking hospital transport for patients requiring transport to hospital Person Specification Education/Qualifications Essential Minimum of 4 GCSE's including English and Maths Grades C/4 and above Desirable Administration/Customer Service Qualification Experience & Knowledge Essential Experience in an administration environment Customer Service Skills Knowledge of Data Protection guidelines Desirable Medical records experience Previous experience in a hospital/NHS environment Skills Essential Ability to work under pressure to meet deadlines and targets Accurate filing skills Willing to be flexible around tasks and working hours Ability to prioritise workload Ability to work to standards and with a good level of attention to detail Desirable Demonstrate willingness to adapt to change