Icu Ward Clerk

1 day ago


Harrogate, United Kingdom Harrogate And District Nhs Foundation Trust Full time

Job summary We are looking for a new Ward Clerk to join our team - are you: Someone who feels enthusiastic about being part of a professional and dynamic team An empathetic, caring person who enjoys supporting others A confident, excellent communicator who really wants to make a difference to patients and their families Able to act as a host and receptionist for the ward, ensuring that patients, relatives and visitors receive a friendly and efficient service whilst maintaining confidentiality at all times Proficient in digital skills Able to accurately coordinate the medical information and documents to ensure exceptional patient care Able to work autonomously as well as within the team, using initiative and maintaining a high level of confidentiality and diplomacy at all times without immediate access to line supervision Main duties of the job Perform reception desk duties, dealing with patient enquiries, directing patients to waiting areas/beds and ensuring effective communication at all times Ensure that relevant data forms are completed within the set timescales and submitted via the appropriate database Answer the telephone and take messages Report items for repair and liaise with the works department by following agreed procedures Order stores for the ward using the Trust's ordering systems Monitor ward activity through IT systems and databases Liaise with other departments and disciplines Ensure reports and referral letters are escalated to the appropriate people/department within timescales Prioritise work load and work on own initiative About us Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.
At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality.
If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you
We offer colleagues: A supportive culture so colleagues can bring their whole selves to work.
Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.
Please note: Due to high levels of interest, posts may close early if we reach a sufficient number of applications Visa sponsorship is only available for certain roles.
Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
All job offers are subject to satisfactory pre-employment checks.
Job description Job responsibilities Provide appropriate cover for other ward clerks as required during sickness, absence and annual leave Assist with training of new staff Assist with any non-clinical duties which can enable clinical staff to focus on patient care Maintain and update hospital digital systems Comply with the requirements of the Caldicott Report, Data Protection Act, Access to Health Records Act and subsequent legislation issued in relation to computer retained data, preserving the confidentiality of patient identifiable data at all times Assist with maintaining health and safety at work Maintain and update procurement database system Organise the ward administration efficiently in a complex, changing environment Manage multiple tasks ensuring deadlines are met Communicate appropriately with a range of people at different levels of the organisation Be flexible, self-motivated and work with minimum supervision Work to objectives as discussed at personal appraisal Person Specification Application Essential 5 GCSE's or equivalent including English at grade C or above Knowledge of a range of IT software programmes Evidence of continuing development Desirable Experience with NHS computer systems


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