Assistant Facilities Manager

Job summary The Facilities Patient Environment team have an exciting opportunity for the role as an Assistant Facilities Manager on the St James site to have emerged.
The successful candidate will be required to per week which will include some weekend/evening working with flexibility when required, dependent upon needs of the service.
The posts primary function is to assist the Facilities Manager on one of our focal blocks at St James.
The role would predominantly have the responsibility for the day to day management of key services such as, Cleaning, and Patient Meal Service delivery, whilst supporting cleaning response and circulation cleanliness.
Expected Shortlisting Date 02/01/2025 Planned Interview Date 10/01/2025 Main duties of the job The successful candidate would be expected to liaise with a range of multi-disciplinary teams, within both the clinical and facilities teams, across the Trust to ensure that facilities services are achieved within specified timescales and to the optimism standards.
The fostering of close working relationships will be essential with colleagues in our Clinical CSUs and Estates to ensure that the best possible standards are maintained and continually improved upon, in ensuring that all customers to the Trust, have an excellent experience whilst at the hospital.
Duties include:- Day to day Management of a 24/7 service Supporting the St Jamess facilities management team Ensuring high standards of cleanliness in all areas relevant to service profile Ensuring the effective and safe delivery of our patient meal service The leadership of the operational Supervisory team High visibility amongst the block profile by being proactive in identifying and resolving issues About us LeedsTeaching Hospitals NHS Trust is one of the largest and busiest acute hospitaltrusts in the UK, with the vision to be recognised as 'The Best Place to Work'.Estates& Facilities are a Clinical Service Unit within Leeds Teaching Hospitalsand Facilities are responsible for providing a range of Cleaning, Catering andPatient movement services.TheFacilities team are dedicated and provide services 24/7 for Patients,showcasing the Trusts Leeds Way Values along the way.Thisfantastic opportunity is ideal for a highly ambitious, skilled and focussedindividual, who is committed to both personal and team development to join anemployer, with outstanding benefits, which include: An attractive NHS Pension scheme Generous annual leave entitlementwith 27 days plus Bank holidays for new starters, further increasing after 5years service Staff Health & Wellbeing support Training and Development Salary Sacrifice Leeds Teaching Hospitals is committed to our processof redeploying 'at risk' members of our existing workforce to new roles.
Assuch, all our job adverts are subject to this policy and we reserve the rightto close, delay or remove adverts while this process is completed.
If you doexperience a delay in the shortlisting stage of the recruitment cycle, pleasebear with us while this process is completed, and contact the named contact ifyou have any questions.
Job description Job responsibilities JOBPURPOSEToassist the Facilities Manager Patient Environment in being the first point ofcontact for all facilities within the allocated area ensuring that all servicesmeet the expectation of the patient, client and agreed service levels.Toassist the Facilities Manager Patient Environment in achieving theirallocated area action plan and targets by leading and managing the Facilitiessupervisors and operational team in a day to day basis.Toassist the Facilities Manager Patient Environment in ensuring that the agreedallocation so ensuring the agreed departmental, divisional and trust policiesand procedures are met.Tocomplete any administrative tasks that are necessary for the smooth running oftheir block.3.
JOB DIMENSIONSServicesassisting responsible:-Directmanagement Housekeeping Services Domestic Services Patient Food Services Receptions.Indirectmanagement (outcomes and through an SLA) Block Portering issues Pest Control Waste Handy Man Service The environment in conjunction withEstates and Clinical colleagues Window Cleaning Linen and Laundry*Expenditure£1,800,000*Income£20,000*Staffing 200staff*Indicativeof direct responsibilityKNOWLEDGE,SKILLS AND EXPERIENCE REQUIREDHaveoperational experience and knowledge in the complete range of Hotel Servicesfunction.Tohave current experience in managing operational supervisors and staff.Havethe ability, with guidance, to implement systems into the work place thatensure consistent service provisionTohave demonstrated the ability of achieving operational goals and being able todirect supervisors and staff on a day to day basis.Tobe able to perform all administrative tasks and be able to use any IT system asappropriate to the role.6.
THE LEEDS WAY VALUESOurvalues are part of what make us different from other trusts, so we see this asa strength, as well as a responsibility.
They have been developed by our staffand set out what they see as important to how we work.
Our five values are: Patient-centred Collaborative Fair Accountable EmpoweredAllour actions and endeavours will be guided and evaluated through these valuesAdditionallythe following are core values which relate specifically to this post:7.
CORE VALUESThe post holder will have the desire to achieve thevery best PatientEnvironment standard and the belief that LeedsTeaching Hospitals NHS Trust will be one of the leading Patient Environmentservices nationallyThepost holder will be motivated and take direction with the ability to workwithin a team and to achieve the goals set for him/her.Thepost holder will be able to motivate his/her team to achieve their goals bothin a timely manner and within the Trust agreed practices and procedures.Thepostholder will ensure a positive working relationship especially with nursingteam and infection prevention and control team members.Thepost holder will have a passion for the patient environment and ensuring thatthe patient experience is the very best possible.8.
CORE BEHAVIOURS AND SKILLSThereis an essential that the post holder will perform all his/her operationalmanagement duties in a professional manner that set an example for all his/heroperational management team.Tobe able to mentor/encourage his/her individual operational supervisory PatientEnvironment team in appropriate management style, practices that get the mostof his/her team members.Tobe able to deal with situations successfully and if necessary use and adhere tothe Trust disciplinary, capability and grievance procedure.9.
CORE KNOWLEDGE AND UNDERSTANDINGProfessionalHavea current knowledge of all infectioncontrol techniques.
Cleaning techniques, practices and the ability to identifyissues of underperforming functional areas and be able to deal with the issuesso rectifying the core problems.Tohave a current knowledge of patient food services practices both legal andTrust food safety requirements and to be able to give on the spot advice tohis/her supervisor/ housekeeping team.Tohave knowledge base of all aspects of the PEAT requirements.UnderstandingTounderstand the need to ensure that the agreed operational systems areimplemented on a day to day basis.Tounderstand that all administrative and IT tasks are kept up to date, areaccurate and are filed accurately.Tounderstand what is a good environment and assist in using the agreed systems toimprove the environment within the available resources.Tounderstand the basic principles of all the Trust Human Resources policies,practices and procedures.9.
PRINCIPAL DUTIES & AREAS OFRESPONSIBILITYManagementToassist the Facilities Manager Patient Environment in the day to day deliveryof the service and its systems.
The postholder will deputise for the Facilities Manager in their absence.Ona day to day basis manage the performance and effectiveness of theirsupervisors and Patient Environment staff.Togive on the spot advice in practices, procedures and performance of theirPatient Environment Supervisor and staff.Tospend a significant amount of time on the shop floor so having a goodunderstanding on what is happening on that shift.Tobuild relationships with all levels of staff from Senior Sister down withineach functional area.Toassist in the implementation of all the operational.
Administrative systemsthat have been directed by the agreed Patient Environment strategy.Tomonitor the performance on a day to day basis of all aspects of the PatientEnvironment function and deal with any substandard performance.Toensure that all staff receive infection control training with annual refresher,and that best practices/protocols are implemented, followed and adhered to atall times.Toensure that all trust agreed infection control policies, practices andprocedures are adhered to.Toensure daily that the service provision remains within financial and weeklypaid hours targets.Toimplement any of the Human Resources policies, sickness, capability,grievances, recruitment etc.Topromote excellent industrial relations within Patient Environment andFacilities.Towork with potential new suppliers and current ones in ensuring effectiveness oftheir performance in delivery and service.AdministrationTomake and maintain any records of staff and service provision that is identifiedby the Deputy Head of Facilities.Toproduce a performance indicator document within agreed timescale.Tooperate any appropriate identified computer management system and ensure thatthe information stored is accurate and up to date.Torecord and produce any minutes, letters etc that are needed for the smoothrunning of Patient Environment.Healthand Safety/Risk ManagementAll staff are responsible for working with theircolleagues to maintainandimprove the quality of services provided to our patients and other serviceusers.
This includes complying at alltimes with the Leeds Teaching Hospitals NHS Trust Policies, including Healthand Safety policies, in particular by following agreed safe working procedures,and reporting incidents using the Trust Incident Reporting system.Equalityand DiversityThejobholder must co-operate with all policies and procedures designed to ensureequality of employment.
Co-workers,patients and visitors must be treated equally irrespective of gender, ethnicorigin, age, disability, sexual orientation, religion etc.Trainingand Personal Development Continuous Professional DevelopmentThejobholder must take responsibility in agreement with his/her line manager forhis/her own personal development by ensuring that Continuous ProfessionalDevelopment remains a priority.
Thejobholder will undertake all mandatory training required for the role.Respectfor Patient ConfidentialityThejobholder should respect patient confidentiality at all times and not divulgepatient information unless sanctioned by the requirements of the role.11.
COMMUNICATION & WORKING RELATIONSHIPSThepost holder will be a senior member of Patient Environment and Facilities andtherefore will be in constant communication with most levels of theorganisation.Thepost holder will have a close working relationship with the Facilities Manager Patient Environment.PHYSICAL EFFORTThis post is a highly demanding jobthat has a range of physical effort.
Thisphysical effort changes throughout the day from continually being on their feetand walking long distances to sitting down and completing forms and reports forlong periods of the day.Dueto the service being 24 hours, 7 days a week having to attend those differentshifts can cause physical tiredness due to continually changing work hours.Thepost holder does not routinely lift people/equipment but may at times have tofulfil a Patient Environment operators role when teaching/demonstratingPatient Environment systems.MENTALEFFORTThemental effort in performing this post is consistent as there is huge pressurefrom above to ensure good performance of their particular area.This is substantial as they have to manage a vastnumber of operational staff that bring a fair degree of mental pressure in bothencouraging them to perform or dealing with complex socialproblems.
Thereis also a considerable mental effort in exercising the Trusts Human Resourcepolicy for example, sickness, disciplinary etc.
Withcleaning being nationally high profile this can cause a lot of mental effortbeing consistently in the spotlight.Theworking of different shifts patterns can cause substantial mental effort andtiredness.
EMOTIONALEFFORTThereis emotional effort as the post holder works in many clinical areas where theyare seeing fellow human beings suffering or in a confused vulnerablestate.
Person Specification Experience Essential To have been a supervisor in a large site domestic, patient food service To have recent and relevant proven track record in achieving appropriate cleaning, patient food service targets.
Desirable To have a proven track record as an Assistant Manager in a Hotel Services Department in a large scale.
Qualifications Essential To be educated to a relevant certificate level of education or be able to achieve a certificate level qualification Intermediate Food Hygiene certificate or once in post ability to achieve within six months Skills & Behaviours Desirable To be able to co-ordinate a Patient Environment on a day to day basis.
To be able to use most Microsoft packages.
To be able to communicate and relate well to Patient Environment staff.
Additional Requirements Essential To be able to demonstrate the latest cleaning and patient food techniques.