Acapella Recruitment | Customer Service Executive | Hertford
5 days ago
Customer Service Executive Permanent, full-time position Based in Hertford SG13 Mon-Fri – 8:30am-5:00pm (half hour lunch) Salary: £24,000 Our client is an international, innovative, and passionate travel goods business, with their Head Office in Hertford, offices in USA, China and Hong Kong, and their manufacturing and supplier base in China.
They are looking for an enthusiastic, helpful Customer Service Executive & Shopify Associate with excellent customer service and IT skills, who is ready to hit the ground running in their team
They are after a highly organised individual with a fantastic attitude to really make a difference to their evolving company.
A can-do attitude within their fast-moving environment, and someone trustworthy who is willing to prove themselves and continue to take on more responsibility as time goes on.
You will need to be confident in responding to customers via email and social media in a polite and positive manner.
The role includes, but is not limited to: Dealing with customer warranty claims (Global) and seeing through to resolution Dealing with online order returns and refunds Maintaining a positive, empathetic, and professional attitude toward customers at all times Responding promptly to customer enquiries/complaints Communicating with customers, being the main point of contact for multiple social media accounts (Twitter, Facebook, Instagram, Shopify) Keeping records of customer interactions, transactions, comments, and complaints Communicating and coordinating with colleagues as necessary Providing feedback on the efficiency of the customer service process Ensure customer satisfaction and provide professional customer support Using inhouse systems and Excel to produce and maintain management reports Ensure timely responses in line with Service Level Agreements (SLA's) The ideal candidate will have: Previous customer service experience.
Previous experience within customer service, web chat and responding to customers via social media Be able to use your initiative, be highly organised and have excellent written and verbal communication skills Maintain professional, presentable, and courteous image Be customer orientated with a flexible, can-do attitude Be competent in using MS Office, especially Excel & Outlook Be able to handle lightweight but bulky luggage samples Be capable of working under pressure to meet targets in a fast-paced environment Demonstrate a willing and quick capability to learn *PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, for whom we are working on a confidential basis.
Please note - we are working on a job advertising-only basis for the client, rather than the full recruitment process.
The client shall contact you directly should your application make their short-list.
You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website.
JBRP1_UKTJ
-
Customer Service Executive
2 weeks ago
Hertford, United Kingdom Acapella Recruitment Full timeCustomer Service Executive Permanent, full-time position Based in Hertford SG13 Mon-Fri – 8:30am-5:00pm (half hour lunch) Salary: £24,000 Our client is an international, innovative, and passionate travel goods business, with their Head Office in Hertford, offices in USA, China and Hong Kong, and their manufacturing and supplier base in China.They are...
-
Customer Service Executive
1 week ago
Hertford, United Kingdom Acapella Recruitment Full timeCustomer Service Executive Permanent, full-time position Based in Hertford SG13 Mon-Fri – 8:30am-5:00pm (half hour lunch) Salary: £24,000 Our client is an international, innovative, and passionate travel goods business, with their Head Office in Hertford, offices in USA, China and Hong Kong, and their manufacturing and supplier base in China.
-
Customer Service Executive
2 weeks ago
Hertford, United Kingdom Acapella Recruitment Full timeCustomer Service Executive Permanent, full-time positionBased in Hertford SG13Mon-Fri – 8:30am-5:00pm (half hour lunch)Salary: £24,000Our client is an international, innovative, and passionate travel goods business, with their Head Office in Hertford, offices in USA, China and Hong Kong, and their manufacturing and supplier base in China.They are looking...
-
Customer Service Executive
1 week ago
Hertford, United Kingdom Acapella Recruitment Full timeCustomer Service Executive Permanent, full-time position Based in Hertford SG13 Mon-Fri – 8:30am-5:00pm (half hour lunch) Salary: £24,000 Our client is an international, innovative, and passionate travel goods business, with their Head Office in Hertford, offices in USA, China and Hong Kong, and their manufacturing and supplier base in China. They are...
-
Customer Service Executive
1 week ago
Hertford, United Kingdom Acapella Recruitment Full timeCustomer Service Executive Permanent, full-time positionBased in Hertford SG13Mon-Fri – 8:30am-5:00pm (half hour lunch)Salary: £24,000Our client is an international, innovative, and passionate travel goods business, with their Head Office in Hertford, offices in USA, China and Hong Kong, and their manufacturing and supplier base in China.They are looking...
-
Customer Service Executive
3 weeks ago
Hertford, United Kingdom Acapella Recruitment Full timeCustomer Service Executive Permanent, full-time positionBased in Hertford SG13Mon-Fri – 8:30am-5:00pm (half hour lunch)Salary: £24,000Our client is an international, innovative, and passionate travel goods business, with their Head Office in Hertford, offices in USA, China and Hong Kong, and their manufacturing and supplier base in China.They are looking...
-
Customer Service Executive
5 days ago
Hertford, United Kingdom Acapella Recruitment Full timeCustomer Service Executive Permanent, full-time position Based in Hertford SG13 Mon-Fri – 8:30am-5:00pm (half hour lunch) Salary: £24,000 Our client is an international, innovative, and passionate travel goods business, with their Head Office in Hertford, offices in USA, China and Hong Kong, and their manufacturing and supplier base in China.They are...
-
Customer Service Executive
1 week ago
Hertford, United Kingdom Acapella Recruitment Full timeCustomer Service Executive Permanent, full-time positionBased in Hertford SG13Mon-Fri – 8:30am-5:00pm (half hour lunch)Salary: £24,000Our client is an international, innovative, and passionate travel goods business, with their Head Office in Hertford, offices in USA, China and Hong Kong, and their manufacturing and supplier base in China.They are looking...
-
Customer Service Executive
3 weeks ago
Hertford, United Kingdom CV-Library Full timeCustomer Service Executive Permanent, full-time position Based in Hertford SG13 Mon-Fri – 8:30am-5:00pm (half hour lunch) Salary: £24,000 Our client is an international, innovative, and passionate travel goods business, with their Head Office in Hertford, offices in USA, China and Hong Kong, and their manufacturing and supplier base in...
-
Hertford - Household Cleaners
6 months ago
Hertford, United Kingdom Maid2clean Full timeMaid2Clean are actively recruiting for part time domestic cleaners to work in Hertford. This role is suitable for those who want, have great communication skills and are reliable. **Salary**: £13 - £16 - Category Part Time Cleaner - Competitive Salary From £13 per hour on a regular basis - Location Local work to Hertford, Hertfordshire - in postcode:...
-
Sales Executive
2 weeks ago
Hertford, United Kingdom Octane Recruitment Full timeCar Sales Executive - HertfordBasic salary - £18000, OTE - £49,000 on target.Working hours - Mon-Fri 8.30am until 6.00pm Sat 8.30am until 5.00pm and Sunday Rota 10.00am until 4.00pm We are seeking a highly motivated and experinced Sales Executive must have a minimum of 3 years experince in the motor trade to join our client's fantastic sales team in...
-
Hr Careers
5 days ago
Hertford, United Kingdom Hr Careers & Nationwide Recruitment Service Ltd Full timeL&D Manager/ Training Manager up to £43000 - BASED ON £39K + £4k CAR ALLOWANCE rising to £5k at the end of the year HR Careers & Nationwide Recruitment Services client is seeking an inspirational and motivational Training Manager to cover the s outhern region, Hertfordshire, Stevenage, St Albans for their corporate health and social care...
-
Bi-weekly Cleaners in Hertford
6 months ago
Hertford, United Kingdom Maid2clean Full timeWe're looking for house cleaners in Hertford and other local areas. We can supply you with regular part-time jobs cleaning private homes. **Salary**: £12 - £14 - Category Part Time Cleaner - Competitive Salary From £12 per hour on a regular basis - Location Local work to Hertford, Hertfordshire - in postcode: SG13 - Application Methods - Call our...
-
Sales Executive
4 weeks ago
Hertford, United Kingdom CV-Library Full timeCar Sales Executive - Hertford Basic salary - £18000, OTE - £49,000 on target. Working hours - Mon-Fri 8.30am until 6.00pm Sat 8.30am until 5.00pm and Sunday Rota 10.00am until 4.00pm We are seeking a highly motivated and experinced Sales Executive must have a minimum of 3 years experince in the motor trade to join our client's fantastic...
-
Hertford, United Kingdom Fortus Recruitment Full timeElectrical Qualified Supervisor Hertford £45-£50k plus Van and fuel card General Description The post holder will be responsible for a team of electrical engineers who carry out electrical testing & inspection (EICRs) and remedial works in social housing / local authority properties.They will be responsible for ensuring the work completed by their team is...
-
Cleaners/housekeepers in Hertford
6 months ago
Hertford, United Kingdom Maid2clean Full timeDue to expansion, we are looking for more cleaners to meet our customers requirements in the local area. We provide: - Flexible daytime hours - Good rates of pay - Local on-going jobs - If you enjoy cleaning and can meet the needs of our customers, we would like to hear from you. - You'll be working in residential houses for an average of 2-3 hours per...
-
Front of House Team Member/barista
6 months ago
Hertford, United Kingdom Hertford Cake Co® Full time**About us** An opportunity to work in Hertford Cake Co's brand new flagship Bakery Cafe in the centre of Hertford. We're an award winning, family run Bakery that specialises in cake and delivers from our Bakery to our Cafe every single day. You would be joining our brlliant team of Barista's & FOH Members at an exciting time of growth & expansion. Allowing...
-
Customer Service Administrator
6 months ago
Hertford, United Kingdom Hales Group Ltd Full timeWe are looking for a Customer Service Administrator to join a friendly family run business in Hertford that specialise in plumbing, drainage & heating services. **Title**: Customer Service Administrator **Location**: Hertford **Salary**: £25k per annum (reviewed after 6 months of service) **Schedule**: 5 shifts per week (one weekend day...
-
Assistant Manager Live In Or Out
2 weeks ago
Hertford, United Kingdom Mcmullens & Sons Full timeAssistant Manager Live in or Out - Hertford We are recruiting for an Assistant Manager to join our friendly, independent village pub group, in Hertfordshire.The ideal candidate will be : Friendly and confident Motivated to ensure the smooth running of shifts Possess the ability to communicate concisely a with colleagues and customers alike Someone who...
-
Bar Staff
6 months ago
Hertford, United Kingdom Cinnabar Hertford Full timeWe are seeking a dynamic and customer-oriented individual to join our team as a Cinnabar Bartender. If you are passionate about the hospitality industry and providing excellent customer service, this is the opportunity for you. As a Cinnabar Bartender, you will be responsible for creating and serving our signature cocktails with skill and efficiency. You...
