Hotel Contracts Manager

2 weeks ago


Manchester, United Kingdom Travel Counsellors Ltd Full time

Key Responsibilities This Hotel Contracts Manager role includes varied tasks such as: Supplier Onboarding: Own the onboarding journey for new hotel partners, from sourcing to activation on our platform, Phenix.
Supplier Negotiation: Negotiate with hotel partners and regularly monitor to ensure Travel Counsellors have the best rates.
Supplier Relations: Maintain and sustain long-term mutually beneficial relationships and address and resolve any standard/service-level issues with suppliers.
Quality Control: Undertake an ongoing analysis of products and quality to maintain a consistent product offering for clients, closely monitor room production, and work with all the relevant parties to stimulate the growth of bookings, room nights, and revenue.
Product Sourcing: Identify new products in line with room nights and sales requirements, including suitable hotels to fall into our preferred "castle" collection based on production and opportunity to secure exclusive added value.
Industry Knowledge: Maintain a comprehensive understanding of the technology available in the market to support hotel contracting and an understanding of internal systems and processes in order to contract more efficiently and effectively.
Benefits A competitive basic salary + annual company bonus Flexible hybrid working model Career development and promotional opportunities 25 days holidays (increasing to 28 after 5 years of service) A Moments That Matter Day (annually) Enhanced maternity/paternity pay Holiday buy and sell (up to 5 days per year) 3 paid days charity leave Company events, socials, and incentives 3x annual salary death in service benefit Company pension scheme Costco membership Salary sacrifice, company car scheme Cycle to Work Scheme Employee Assistance Programme Free breakfast, fruit, and hot/cold beverages Referral scheme Employee discount Private medical insurance (taxable benefit) or healthcare cash plan (costs incurred by employees)



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