Associate Interaction Designer
3 weeks ago
Job summary NHS 111 online helps you find the right care for an urgent health problem.
We are a multidisciplinary team of user researchers, designers, clinicians, developers and technical people working to agile principles.
Our priorities are set by user needs and our aim is to develop a product that is accessible to are looking for an Associate Interaction Designer to join our award-winning team.
You will gain experience working on a patient-facing product in an exciting and fast-paced environment Main duties of the job Work as part of a multidisciplinary squad creating new features/improvements as set out by our roadmap Create clear, actionable content based on user need to NHS Service Manual standards Work with 111 online and NHS Pathways clinicians to ensure the triage is appropriate for unassisted, online users, including mediawhere appropriate Be responsible for checking and updating content for new Pathways algorithm releases (4x per year) for 111 onlineWork closely with interaction designers and user researchers to design user journeys and flows based on user insight Iterate live content based on user feedback and data insight Attend and present crits within the design squad Advocate for user-focused content with internal and external stakeholdersQuality assure content throughout production to release About us The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by: Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
Making the NHS a great place to work, where our people can make a difference and achieve their potential.
Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care Optimising the use of digital technology, research, and innovation Delivering value for money.
If you would like to know more or require further information, please visit Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met.
To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher.
You can find more information on the Government website.
Job description Job responsibilities You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.
Work as part of a multidisciplinary squad creating new features/improvements as set out by our roadmap Create clear, actionable content based on user need to NHS Service Manual standards Work with 111 online and NHS Pathways clinicians to ensure the triage is appropriate for unassisted, online users, including mediawhere appropriate Be responsible for checking and updating content for new Pathways algorithm releases (4x per year) for 111 onlineWork closely with interaction designers and user researchers to design user journeys and flows based on user insight Iterate live content based on user feedback and data insight Attend and present crits within the design squad Advocate for user-focused content with internal and external stakeholdersQuality assure content throughout production to release Person Specification Qualifications Essential Degree / diploma or equivalent experience, including practical experience or formal training in any relevant or adjacent interaction design discipline ( user-centred design, frontend development, content design, UI/visual design, human computer interaction) Knowledge and Skills Essential A basic knowledge of how the internet works Awareness of accessibility (designing accessible products/services) Knowledge and understanding of user research (user needs, evidence based decision making) Basic coding skills such as HTML, CSS and Javascript Experience Essential Experience creating design artefacts such as user flow diagrams, interface designs and prototypes Experience working in multidisciplinary agile team(s) Communicating ideas clearly to diverse audience groups using multiple remote and face-to-face methods ( show and tells, meetings, presentations, conferences, user and stakeholder interviews)
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