Charity Operations Manager
1 week ago
Principal Tasks and Responsibilities Service leadership and management Manage and develop, through, and with Project Managers to ensure quality, access and consistency throughout the service.
Carry out annual service improvement review, subsequent plan and implementation Identify gaps and develop advice services in line with the Business Plan.
Take responsibility for the quality assurance of all advice services to meet the required standards set by ourselves and our accrediting bodies.
Take responsibility for key elements of the Leadership Self Assessment process : Risk, Operations, Research and Campaigns Set up new projects in relation to: staffing, budget, processes, quality and service Ensure smooth processes to enhance the client journey and satisfaction with he service.
Ensure clear referral and signposting pathways, working with partners to agree parameters and processes.
Research & Campaigns Act as the Research and Campaigns Lead for the organisation.
Take responsibility for the identification of trends to inform the direction of research and campaigns throughout the service; amplifying the voice of our clients to influence long-term or systemic change in policy and practice.
Staff Management and Supervision Support, supervise, appraise and line manage paid staff reporting to the post.
Work with those you manage to ensure the effective support, supervision and appraisal of all paid staff.
Create a positive working environment in which equality and diversity are wellmanaged, dignity at work is upheld and staff can do their best.
Plan and allocate work, monitor achievement of deadlines and support staff as appropriate, ensure that the service is adequately staffed and resourced.
Identify the learning and development needs of staff through support and supervision and contribute towards the organisation's learning and development plan Learning and professional development Keep up-to-date with legislation, trends, ideas and thinking.
Attend and actively participate in regular support and supervision sessions and Appraisals with the Chief Executive Officer.
Identify your own learning and development needs and plan to meet them.
Financial management and development With the Chief Executive Officer, develop project budgets as required.
Manage and monitor any delegated budgets and follow Financial Procedures.
Other Uphold and promote the Aims and Principles of the Citizens Advice Service.
Uphold and promote the Equal Opportunities policies of the Citizens Advice Service.
Representing the organisation and presenting information to a diverse range of stakeholders, verbally and in writing.
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P3 Charity | Maintenance Operative
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Coventry, United Kingdom P3 Charity Full timeOur Charity Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion.Our values are that we innovate in our work.We're different, creative and like to think of new solutions.We are...
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Coventry, United Kingdom P3 Charity Full timeOur Charity P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion.Our values are that we innovate in our work.We're different, creative and like to think of new solutions.We are helpful in everything that we do.We're always friendly and approachable.We are passionate about people.We believe that...
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Coventry, United Kingdom P3 Charity Full timeOur Charity P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people. We...
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Coventry, United Kingdom P3 Charity Full timeOur Charity P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. We're different, creative and like to think of new solutions. We always go the extra mile and work with dedication and commitment. Intensive Housing Management Worker Shift Pattern:3 week rolling shift pattern, between the hours...
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P3 Charity | Intensive Housing Management Worker
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Coventry, United Kingdom P3 Charity Full timeOur Charity Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion.Our values are that we innovate in our work.We're different, creative and like to think of new solutions.We are helpful in everything that...
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Coventry, United Kingdom P3 Charity Full timeOur Charity P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people. We...
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Charity Operations Manager
1 week ago
Coventry, United Kingdom Citizens Advice Coventry Full timeSalary: Circa £46,000 Reports to: Chief Executive Hours: 37 Location: Coventry Contract type: Temporary to Permanent (secondment considered) Context of role: You will inspire those you manage to strive for excellence in all they do and take an active role in shaping the organisations strategy and development.As part of the Senior Management Team, you will...
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Charity Operations Manager
2 weeks ago
Longford, Coventry, United Kingdom Citizens Advice Coventry Full timeSalary: Circa £46,000 Reports to: Chief Executive Hours: 37 Location: Coventry Contract type: Temporary to Permanent (secondment considered) Context of role: You will inspire those you manage to strive for excellence in all they do and take an active role in shaping the organisation’s strategy and development. As part of the Senior Management Team, you...
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Charity Operations Manager
2 weeks ago
Longford, Coventry, United Kingdom CV-Library Full timeSalary: Circa £46,000 Reports to: Chief Executive Hours: 37 Location: Coventry Contract type: Temporary to Permanent (secondment considered) Context of role: You will inspire those you manage to strive for excellence in all they do and take an active role in shaping the organisation’s strategy and development. As part of the Senior Management...
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Charity Operations Manager
7 days ago
Coventry, United Kingdom Citizens Advice Coventry Full timeJob Description Principal Tasks and Responsibilities Service leadership and management Manage and develop, through, and with Project Managers to ensure quality, access and consistency throughout the service.Carry out annual service improvement review, subsequent plan and implementation Identify gaps and develop advice services in line with the Business...
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Charity Operations Manager
5 days ago
Coventry, United Kingdom Citizens Advice Coventry Full timeJob DescriptionPrincipal Tasks and ResponsibilitiesService leadership and managementManage and develop, through, and with Project Managers to ensure quality, access and consistency throughout the service.Carry out annual service improvement review, subsequent plan and implementationIdentify gaps and develop advice services in line with the Business Plan.Take...
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Maintenance Person
1 week ago
Coventry, United Kingdom P3 Charity Full timeOur Charity P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. We're different, creative and like to think of new solutions. We always go the extra mile and work with dedication and commitment. Job Title: Maintenance Operative Shift Pattern: Monday to Friday, 9:00am to 5:00pm, with occasional...
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Charity Operations Manager
2 days ago
Coventry, United Kingdom Citizens Advice Coventry Full timeJob Description Principal Tasks and Responsibilities Service leadership and management Manage and develop, through, and with Project Managers to ensure quality, access and consistency throughout the service. Carry out annual service improvement review, subsequent plan and implementation Identify gaps and develop advice services in line with the Business...
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Charity Operations Manager
1 week ago
Coventry, United Kingdom Citizens Advice Coventry Full timePrincipal Tasks and ResponsibilitiesService leadership and managementManage and develop, through, and with Project Managers to ensure quality, access and consistency throughout the service.Carry out annual service improvement review, subsequent plan and implementationIdentify gaps and develop advice services in line with the Business Plan.Take responsibility...
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Charity Operations Manager
1 week ago
Coventry, United Kingdom Citizens Advice Coventry Full timePrincipal Tasks and ResponsibilitiesService leadership and managementManage and develop, through, and with Project Managers to ensure quality, access and consistency throughout the service.Carry out annual service improvement review, subsequent plan and implementationIdentify gaps and develop advice services in line with the Business Plan.Take responsibility...
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Housing Services Manager
1 month ago
Coventry, United Kingdom P3 Charity Full timeOur Charity P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people. We...
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Intensive Housing Management Worker
1 month ago
Coventry, United Kingdom P3 Charity Full timeOur Charity P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people. We...
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Housing and Services Manager
1 month ago
Coventry, United Kingdom P3 Charity Full timeOur Charity P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. We're different, creative and like to think of new solutions. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support. ...
