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Receptionist/ Admin Support

1 month ago

Redruth, United Kingdom Cornwall Partnership Nhs Foundation Trust Full time

Job summary An exciting opportunity has arisen for a Receptionist to join our Adult Mental Health Inpatients Team in the beautiful county of Cornwall.
This post is part time hours and will involve providing administrative support and reception duties for individuals admitted to the wards.
The morning receptionist provides full administration support as the first face our patients, visitors and staff see on the reception desk.
They will be responsible for providing a front of house service, taking telephone calls, directing appropriately and processing sensitive patient information in a timely and accurate manner.
Main duties of the job To provide a reception service and offer directions as required for those attending the building in person, which may include both patients and other members of staff.
Sending correspondence to the Department of Work & Pensions Scanning and uploading information to patient records Use RiO, the Trust's electronic health record system.
This will include checking data for accuracy and to ensure it is recorded and synchronised correctly, scanning and uploading clinical information as required.
Clerking in and out patient valuables To be responsible for maintaining the confidentiality and security of client data in accordance with Trust policy To comply with Trust policies and procedures About us We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly.
We deliver community and hospital-based care to improve people's physical and mental health.
We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us.
As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust.
This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases.
Some staff work from one of our 13 community hospitals.
Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here.
A third of people who live in Cornwall are supported by acute hospital services in Devon.
As a result, we also work closely with our partners in Devon.
In the summer, and during other holidays lots of people choose to visit the area.
This increase the numbers of people who use out services.
Job description Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person Specification Education, Qualifications and Relevant Experience Essential Gained a GCSE (or equivalent) grade C or above in Maths and English NVQ level 2 in administration or equivalent qualification / experience Desirable RSA II Typing / word processing CLAIT level 2 or equivalent experience Skills and Aptitude Essential Good written communication skills, including spelling and grammar Excellent data entry skills