Casual Collection

2 weeks ago

Crawley Down, United Kingdom Vines Group Full time

Description Hours: Casual hours/ ad-hoq work to cover absence, annual leave and busy periods.
Vines of Gatwick are looking for a Collection & Delivery Driver to represent Vines as a brand ambassador.
You will develop and maintain good relationships with customers by exceeding their expectations and achieving the highest level of customer satisfaction.
Key Responsibilities Whilst delivering the BMW Vines Brand experience, collect, deliver and handover vehicles from various customer locations in a professional manner exceeding the customers' expectations at every opportunity.
Collect and deliver customer vehicles to and from destinations as required safely and efficiently.
Provide customers with lifts and collect/ deliver their cars as required.
Maintain good contact level with customer with regards to delivery time and delays.
Collect and deliver paperwork, check vehicle condition, provide and where appropriate, collect signatures checking all details prior to signing.
Check all documents for validity and legality.
Give the customer / end user a detailed handover of the vehicle, ask what a customer would like to understand before starting.
Skills, Knowledge and Expertise Valid driver's license with a clean driving record Detail-oriented with the ability to ensure accurate deliveries Strong communication skills and a customer-centric approach Flexibility in scheduling to meet delivery demands Benefits As well as our standard benefits like pensions and life assurance we have some great additions, and these are just to name a few;  Employee feedback driven work culture via focus groups and engagement surveys.
Employee and customer referral scheme   Fantastic work environment with newly refurbished staff canteens and outdoor break facilities   Career paths and succession planning are encouraged across all levels of the business As well as having the opportunity to work for the iconic BMW and MINI brands you will be part of a successful privately-owned business where our people are our greatest asset.
Our mission is 'to inspire each other to delight our customers' , we do this through our 'Winning Together' brand values; Working as One Team Being Warm and Welcoming Doing what you say you will do We believe it's these values which makes us successful.
We all want to be proud of the company we work for and Vines have a great reputation of just that.
We want people that not only share our commitment to working hard, but also a commitment to each other.
That's why we want individuals that share in one another's success, and have a true belief in what they do.

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