Transport Planner

Job Title: Transport PlannerLocation: Ridham Dock Road, Sittingbourne, Kent, ME9 8SRSalary: CompetitiveJob type: Permanent, Full-timeWorking Hours: 8am-5pm Monday – Friday and 1 in 4 SaturdaysAbout Us:Countrystyle Recycling are proud to operate the largest independent fleet of modern waste management vehicles in Kent, London and the South East.
Our fleet vehicles include dustcarts, skip trucks, hookloaders and bulk haulage lorries.
Due to continued growth, we have an opportunity for a Transport Planner to join our Rollon/ Skips department.About the Role:To develop an effective, profitable and compliant daily transport plan and manage fleet resources to ensure business requirements and customer satisfaction is delivered at all times.Responsibilities: To develop an effective, profitable and compliant daily transport plan and manage fleet resources to ensure business requirements and customer satisfaction is delivered at all times.Review, allocate and schedule jobs for the Roll-on / skip fleet to maximise operational and logistical performance, using the Company's planning and operating systems.Liaise with drivers on a regular basis throughout the day to ensure effective vehicle resources are available and ensure safe vehicle operations.Review and support the optimisation of fleet resources and operations to improve profitability and customer service, assisting Head of Rollons with analysis of Fleet KPIsAssist the Head of Rollon with transport activities, including the implementation of road transport compliance policies, standards and procedures.Manage team of drivers in line with Company policies and procedures, including, where necessary, assisting with disciplinary mattersCommunicate with internal stakeholders, and external customers as required, to resolve all customer service queries.Ensure that all queries within the transport operation are dealt with in a timely manner and in accordance with agreed service level agreements.Ensure that fleet vehicles are available for scheduled services and compliant to use in all transport operations.Co-ordinate with fleet workshops (internal and external) over maintenance of vehicle defects raised by driversInput job requests raised via telephone and email accurately onto the AMCS system.Liaise with Fleet Compliance team and coordinate the investigation of all road transport accidents.Liaise with Health and Safety team and coordinate the investigation of all personal injury accidents, as well as risk assessments of operations and customer sites.Ensure that all relevant toolbox talks issued by the Compliance team are delivered to the drivers in line with Company policy.
Person Specification:Essential: Strong organisational and planning skillsExcellent communication skills, both verbal and writtenExcellent people management skillsAble to prioritise workload and work under pressureGood geographic knowledge of London and the South EastProficient with MS Office to include Word, Excel and OutlookFull understanding of driver hours and driving regulationsPrevious experience in a planning role in a busy transport office environmentExperience of dealing with internal and external customers and service providersGCSE grade A-C level educationDemonstrate a positive and respectful attitude to othersDemonstrate teamwork and support of othersVersatility and willingness to learn Desirable: Knowledge of AMCS operating systemsHGV LicenceFull understanding of the London Lorry Control, ULEZ and Congestion zone rules and regulationsPrevious experience in the Waste industryCPC Benefits: Life Insurance with access to GP24Commitment to wellbeing through Employee Assistance ProgrammeElectric Car salary sacrifice scheme for eligible employeesCycle to work schemeCompany EventsGymFlex salary sacrifice