Assistant Portering Services Manager

3 weeks ago

Rishton, United Kingdom Lancashire Teaching Hospitals Nhs Foundation Trust Full time

Job summary This role will help to develop and broaden your skillsand provide an opportunity to work within a fast paced, diverse team, focused on high quality patient care.
We will support the successful candidate to access development opportunities and wider training to help expedite the patient journey and make a tangible difference to our service and the wider Trust.
We are looking for dynamic leaders, focused on improving service delivery and supporting the team.
This post requires a candidate with strong interpersonal skills, resilience, and adaptability.
You will be working closely with departments across the Trust as a key leader encouraging Portering stakeholder engagement.
We can confidently say, the Portering Team make a positive difference daily.
We value all our team and work cohesively to offer a seamless service to our patients, families, and staff.
Don't just take our word for it, watch this video of Steve, one of our previous Portering Managers.
Please note, the interviews for this post are expected to take place the week commencing the 13th of January 2025, however this is subject to change due to winter pressures over the festive period.
Main duties of the job The Assistant Portering Services Manager will directly support and assist the Portering Services Manager in reviewing and operationally ensuring the safe and effective delivery of Portering Services to a high standard, implementing changes necessary.
The role will involve contributing to the administration, professional development, leadership, retention, and motivation of our service staff and ensuring best value is provided to the Trust and external customers.
The role will involve occasional cross-site working at Royal Preston and Chorley hospital, however we do not require applicants to have a driving licence as they can use the trust's shuttle service that runs between both sites.
About us We have 10,000 fantastic people working hard to deliver quality services to our patients.
Whatever your role, you help look after 370,000 people in our local area & give specialist care to million people across Lancashire & Cumbria.Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done.
You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things.
Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Job description Job responsibilities Provide effective managerial leadership to support and motivate staff through effective communication.
Support and liaise with the Resilience Team and Department Managers when undertaking and supporting with coordinated risk assessments / audits.
Complete risk assessments and ensure they are added to the Directorate Risk Register.
Assist the Portering Services Manager in undertaking appraisals, identifying areas for personal and professional improvement and development.
To assist in the day-to-day planning and organisation of Portering service areas, delegating tasks as appropriate.
To ensure all documentation is written and electronically recorded in accordance with Trust policies and procedures.
To liaise with the other services managers and supervisors when necessary to assist with the planning and organisation of ward / departmental opening.
Management of staff sickness / absence, grievance and disciplinary processes.
Assist in maintaining the service vehicles in accordance with the Transport regulations.
Person Specification Qualifications and Education Essential Educated to GCSE standard or equivalent Computer literate with knowledge of Microsoft packages.
Desirable Health and Safety related qualification.
Knowledge and Experience Essential Previous experience in dealing with a large workforce.
Previous experience in dealing with patients and public.
Supervisory or first line management experience within Support Service areas.
Desirable Organisational Management Skills.
Knowledge of Trust Risk Assessment process.
Basic Health & Safety knowledge.
Knowledge of Trust Risk / Human Resource policies and procedures.
Portering Management / Supervisory experience.

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