Patient Pathway Manager
1 week ago
Job summary Band 6 Patient Pathway Manager (CAT Team 2 - Ophthalmology) PLEASE NOTE: INTERNAL APPLICANTS ONLY This is an secondment/acting-up opportunity for 6 months (to cover a secondment) Cross county cover in Prince Charles Eye Unit and Royal Berkshire Hospital Main duties of the job To support the Directorate Senior Management Team (Clinical Director, Matron, Directorate Manager) in the efficient and effective operational management of your respective service/s in order to deliver continually improving, high quality patient care.
The Manager will provide senior support and expert knowledge to the team of patient pathway coordinators and associated roles within the admin team.
The Patient Pathway Manager has delegated responsibilities for a range of operational activities, working autonomously using initiative and their specialist knowledge and experience of the service to make decisions.
The post holder leads the delivery of the daily operational business of the designated service area as well as contributing to the development and implementation of strategic plans.
The Manager will oversee all administrative and clerical processes to enable a high quality, effective, patient focused service to be delivered.
The post holder will ensure that standard operating procedures are followed, ensuring achievement of all performance targets.
The Manager will be responsible for providing regular updates on performance and the escalation of issues which hinder the delivery of a smooth patient pathway to the Directorate Manager.
About us Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton.
With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.Our CARE values:Compassionate,Aspirational,Resourceful,Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
Job description Job responsibilities Please refer to the attached Job Description and Person Specification for further details of the role.
Person Specification Qualifications Essential Educated to degree or equivalent experience/qualification Experience Essential Supervisory experience of administrative staff Trouble shooting EPR issues Data quality management Knowledge of CAT patient pathways
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