Front Of House Supervisor

22 hours ago

Hungerford, United Kingdom Honesty Group Full time

About us Honesty Group is a food business who care about their food, where it comes from, what is in it and how it is produced.
Founded by Romilla Arber in 2014, the business has since grown and is encouraging people everyday to care more about the food they consume.
We now run 2 pubs, 1 farm shops, and 10 coffee shops (and counting)
Honesty Group at the Crown and Garter: Bar, Restaurant and Hotel We are looking for an exceptional Front of House Supervisor to join our our small, hardworking team.
You will oversee the day-to-day running of the pub, ensuring all shifts run smoothly with adequate staffing levels on each service, interacting with the customers to promote Honesty and working towards excellent levels of service.
In return for your hard work, we offer:  - Secure employment contracts  - Wages which keep up with the National Living Wage - Full training and opportunity to develop within the business - Free meal on duty - 20% off all products - Discounted Cookery School Courses - Employee Wellness Programe for 2024 , a plan with workshops, fun challenges and information/toolkits to support staff and help promote healthy living and wellness across the group Future opportunities There are many opportunities within Honesty Group, and we want to help you reach your dream role.
Once you're working for us, we will work with you to progress your career in hospitality in whichever way you want to.
We are very proud that all of our current supervisors and managers once started with us as Coffee Shop Assistants.
Managers Supervisors Area Managers Chefs Administration And many more
MAIN AREAS OF RESPONSIBILITY To run Bar, Restaurant and Hotel shifts, including: Organizing the shifts service (forecast, table plan, staff duties) Preparing rotas To check in and check out hotel guests To ensure the correct implementation of opening and closing procedures To ensure efficient close of pub, cash up and ensure the premises are safe and secured when leaving Oversee the cellar management Manage stock control and rotation Carry out new staff induction and training To support the General Manager for the FoH team, including: Rotas and shift patterns; Holiday management; Disciplinary and grievance procedures; Continuous training and development.
To liaise with the Head Chef and the Kitchen team, ensuring: New menu production; Management of Events and Large bookings; FOH training and  development.
To adhere to and maintain the H&S, Licensing Legislation and Fire Evacuation procedures.
To oversee the hotel reservations, bookings, and group reservations including: Check ins and Checkouts Invoicing and payments Housekeeping (rotas, room checks and procedures) To oversee and support the coffee shop team on a day-to-day basis: Liaising with the FoH and General Manager Ensuring stock and staff levels are adequate.
To ensure preventative maintenance is carried on, and that all the issues (breakages, repairs, etc) are reported in due time.
To develop and increase the client base in conjunction with the General Manager and marketing team KEY COMPETENCIES Team Player Computer Literate Management skills Previous experience in working in a pub/hotel with rooms Able to work in a fast pace environment where quality, standards and customer satisafaction are priority Honesty and integrity Interpersonal skills Communication skills

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