Operations Executive
18 hours ago
Job Description What will you be doing? We're seeking a talented individual to join our Vetting team in Glasgow.
You will be responsible for performing the daily duties associated with all Vetting - XP Docs functions to ensure ongoing compliance with anti-money laundering regulations, the Financial Services Compensation Scheme, Foreign Account Tax Compliance Act (FATCA), FCA and CASS rules, knowledge of Suitability and KYC requirements.
You will ensure on-boarding of new clients within agreed SLA and maintaining accurate data for existing clients.
As Operations Executive - Vetting, your responsibilities will include among others: Ensure that all tasks are completed to a high standard and work produced within deadlines, any anomalies are reported to your line manager within agreed timescales and ensure that personal and team KPI's / KRI's / MIR are met, assist in collation of MI highlighting any issues to management.
Respond to telephone and email enquiries in a timely professional manner, liaising with fund managers and external parties where relevant and in a timely manner, escalating any issues where relevant.
Log, maintain and respond to written client enquiries in a timely manner, ensuring all client and external documents are relevant and up to date.
Contribute to the review of team tasks, identifying improvements with a view to enhancing client service.
Participate in, and contribute to, any ad-hoc project-related work where necessary.
Adopt a high-quality culture to minimise errors and ensuring high quality service levels are delivered.
Ensuring all work is with a high level of accuracy, including data input, document checking and payments, escalating to manager or relevant department where necessary.
Demonstrate an understanding and application of the Group's Conduct Risk Framework Ensure that knowledge and skills are maintained and developed in line with industry, regulatory and internal requirements by undertaking regular and appropriate continuous professional development (CPD).
Qualifications Skills and Experience To be successful in this role, you should : Demonstrable interest in financial services and in particular investment management.
Working knowledge of Microsoft Office packages: Minimum basic level Word and intermediate level Excel.
Strong Interpersonal skills are essential, with the ability to communicate well both written and verbally to senior audiences.
Demonstrate ability to understand and summarise complex information in a professional and concise manner.
Ability to solve problems quickly with high levels of accuracy and attention to detail and an ability to organise workloads effectively and meet tight deadlines.
Responding to queries from both internal and external parties in a timely manner and providing a high level of customer service both internally and externally.
Desired: Experience gained within a financial services institution especially in Operations is advantageous but not essential.
For candidates with no relevant experience, Scottish Higher / GCSE's (or equivalent) at level C or higher in relevant subject.
Relevant professional qualifications e.g.
CISI Investment Operations Certificate desirable but not essential.
Additional Information As a colleague here at Evelyn Partners, you will have access to benefits that include: Competitive salary Private medical insurance Life assurance Pension contribution Hybrid working model (role dependant) Generous holiday package Option to purchase additional holiday Shared parental leave We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we're delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.
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