Client Services Manager
2 days ago
A Client Services Manager is primarily responsible for client satisfaction and increasing sales. Its their job to assist clients resolve issues and implement changes that can strengthen the companys relationship with its clients. Other duties and responsibilities of a Client Services Manager include:
Onboarding new clients and develop working relationships Leading and developing a team of sales representatives or customer care specialists Generating sales or service reports for clients and senior management Coaching and supporting team members to help them meet company goals Keeping documentation and records of client interactions for training purposes Conducting customer service presentations and workshops Developing surveys and obtaining client information Offering advice to clients on products or services A Client Services Manager needs excellent communication and interpersonal skills along with practical reporting skills and proficiency in customer management software. A successful Client Services Manager will have various prerequisite skills and qualifications that typically include: Proven ability to identify and reach sales and profitability targets
Ability to act on customer feedback and provide meaningful solutions
Ability to lead and develop a successful sales team
Working knowledge of relevant software including spreadsheets and Salesforce
Ability to compile and present reports to management
Ability to identify and act upon new areas for growth and increase sales
Confidence and ability to deal with highend clients and important stakeholders
Perks and Benefits Free gym access if you are Head Office based or subsidised national gym memberships if you are based elsewhere. Nursery Vouchers Cycle to work scheme and Travel loans Bupa employee support Free Flu Jabs online private GP service and a premium subscription to Calm the wellbeing app A supportive entrepreneurial working environment that fosters collaboration. Training development coaching and mentoring plans including our GC Leadership Academy job specific accreditations and higher education opportunities Hybrid working opportunities with time in the office including breakfast Mondays and dog friendly Fridays. 2 personal choice volunteering days with your fundraising efforts matched up to 500 Awards Accolades and Culture We have been awarded worldclass status for employee engagement in the 2023 best companies results ranking at #16 in the Top 100 Large Companies to Work For league table. Certified BCorp Accredited Ground Control has been certified by B Lab the notforprofit behind the B Corp movement as having met rigorous social and environmental standards which represent its commitment to sustainable goals ahead of profit. We inclusively support The Race at Work Charter Ban the Box The Armed Forces Covenant and are Disability Confident We invest 5% of our profits into the Evergreen Fund an investment fund dedicated to sustainability and environmental initiatives. By 2025 we have committed to plantingtrees having a fully electric fleet and working towards achieving carbon net zero after becoming carbon neutral in 2020.
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Contracts Manager
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Great Holland, United Kingdom Nationwide Specialist Services Full timeClean, well-maintained and fully functioning buildings are vital to keeping our customers moving.Businesses need to create positive, lasting impressions and we work with their reputations in mind.That's why we act fast, solving most problems on the first visit, and why we invest in training and support to keep our teams at the forefront of new techniques.Our...
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Roofing Contracts Manager
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Roofing Contracts Manager
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Great Holland, United Kingdom Nationwide Specialist Services Full timeClean, well-maintained and fully functioning buildings are vital to keeping our customers moving.Businesses need to create positive, lasting impressions and we work with their reputations in mind.That's why we act fast, solving most problems on the first visit, and why we invest in training and support to keep our teams at the forefront of new techniques.Our...
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Northampton French Client Services Manager
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Private Client Solicitor
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Funeral Service Arranger
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Building Services Engineer
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Account Manager
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Account Manager
2 weeks ago
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Project Manager
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Great Holland, United Kingdom Bridge Recruitment Full time?Role: Project Manager - Exhibition Space - Stand Build Salary: Negotiable with Benefits Job Status: Permanent Location: Essex with a requirement for European travel Vacancy Reference: VR/05229 ? Role Description: As a well-established signage, graphic and branding specialist with a focus on the Exhibition and event industry.Our client are looking for an...
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Project Manager
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Account Manager
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Great Holland, United Kingdom Alchemy Global Talent Solutions Full timeJob Description Our client, a dynamic agency, is seeking a highly motivated and results-oriented Account Manager to join their Client Services department.In this pivotal role, you will serve as the bridge between assigned clients and the agency's capabilities, ensuring seamless project execution and fostering strong, lasting relationships.Responsibilities:...
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Contracts Manager
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Great Holland, United Kingdom Nss Full timeContracts Manager at The NSS Group Part of the Maintenance Division The BusinessWe are a specialist services supplier.From building maintenance to window and specialist cleaning, platform hire and equipment testing – self-delivered services, anywhere in the UK.Our dependable, in-house team works around the clock and across the country, setting new...
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Relief Security Officer
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Great Holland, United Kingdom Securitas Security Services Full timeAbout the RoleSecuritas is expanding - we are looking for Relief Security Officer's to cover a variety of clients in Essex area. 42 hours per weekDays, Nights & Weekends£13 per hour plus expenses Whilst working for Securitas you will be provided fantastic opportunities for Career progression through our unrivalled learning hub, where there is a wide...
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Account Manager
2 days ago
Great Holland, United Kingdom Ground Control Full timeJoin us were an Investors in People Silver Standard Company Ground Control is a dynamic and growing company that is committed to leaving the world in a better place than we found it. Role Overview: We are seeking a dynamic resultsdriven Account Manager. Your role will involve managing invoicing tracking purchase orders coordinating reactive works during...
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Electrical Project Manager
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Housing Project Manager
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Site Manager
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Casual Funeral Service Operative
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Great Holland, United Kingdom Ever Brite Cleaning Services Full timeAbout Ever Brite Cleaning Services:We are a reputable cleaning company with a strong presence in the Brentwood area. Our team is dedicated to providing excellent cleaning services to our clients, and we are now seeking a reliable individual to join our team as a cover cleaner.Job Description:Clean and maintain classrooms, corridors, and other areas of the...