Client Services Manager

2 days ago


Great Holland, United Kingdom Ground Control Full time

A Client Services Manager is primarily responsible for client satisfaction and increasing sales. Its their job to assist clients resolve issues and implement changes that can strengthen the companys relationship with its clients. Other duties and responsibilities of a Client Services Manager include:
Onboarding new clients and develop working relationships Leading and developing a team of sales representatives or customer care specialists Generating sales or service reports for clients and senior management Coaching and supporting team members to help them meet company goals Keeping documentation and records of client interactions for training purposes Conducting customer service presentations and workshops Developing surveys and obtaining client information Offering advice to clients on products or services A Client Services Manager needs excellent communication and interpersonal skills along with practical reporting skills and proficiency in customer management software. A successful Client Services Manager will have various prerequisite skills and qualifications that typically include: Proven ability to identify and reach sales and profitability targets
Ability to act on customer feedback and provide meaningful solutions
Ability to lead and develop a successful sales team
Working knowledge of relevant software including spreadsheets and Salesforce
Ability to compile and present reports to management
Ability to identify and act upon new areas for growth and increase sales
Confidence and ability to deal with highend clients and important stakeholders
Perks and Benefits Free gym access if you are Head Office based or subsidised national gym memberships if you are based elsewhere. Nursery Vouchers Cycle to work scheme and Travel loans Bupa employee support Free Flu Jabs online private GP service and a premium subscription to Calm the wellbeing app A supportive entrepreneurial working environment that fosters collaboration. Training development coaching and mentoring plans including our GC Leadership Academy job specific accreditations and higher education opportunities Hybrid working opportunities with time in the office including breakfast Mondays and dog friendly Fridays. 2 personal choice volunteering days with your fundraising efforts matched up to 500 Awards Accolades and Culture We have been awarded worldclass status for employee engagement in the 2023 best companies results ranking at #16 in the Top 100 Large Companies to Work For league table. Certified BCorp Accredited Ground Control has been certified by B Lab the notforprofit behind the B Corp movement as having met rigorous social and environmental standards which represent its commitment to sustainable goals ahead of profit. We inclusively support The Race at Work Charter Ban the Box The Armed Forces Covenant and are Disability Confident We invest 5% of our profits into the Evergreen Fund an investment fund dedicated to sustainability and environmental initiatives. By 2025 we have committed to plantingtrees having a fully electric fleet and working towards achieving carbon net zero after becoming carbon neutral in 2020.


  • Contracts Manager

    2 weeks ago


    Great Holland, United Kingdom Nationwide Specialist Services Full time

    Clean, well-maintained and fully functioning buildings are vital to keeping our customers moving.Businesses need to create positive, lasting impressions and we work with their reputations in mind.That's why we act fast, solving most problems on the first visit, and why we invest in training and support to keep our teams at the forefront of new techniques.Our...


  • Great Holland, United Kingdom Nationwide Specialist Services Full time

    Contracts Manager at The NSS Group Part of the Maintenance Division The Business We are a specialist services supplier. From building maintenance to window and specialist cleaning platform hire and equipment testing selfdelivered services anywhere in the UK. Our dependable inhouse team works around the clock and across the country setting new standards for...


  • Great Holland, United Kingdom Nationwide Specialist Services Full time

    Clean, well-maintained and fully functioning buildings are vital to keeping our customers moving.Businesses need to create positive, lasting impressions and we work with their reputations in mind.That's why we act fast, solving most problems on the first visit, and why we invest in training and support to keep our teams at the forefront of new techniques.Our...


  • Great Houghton, Northamptonshire, United Kingdom Impact Recruitment Services Full time

    Job Description: French Client Services Manager - NorthamptonWe are looking for an experienced and skilled French Client Services Manager to join our team in Northampton.As a Client Services Manager, you will be responsible for managing and developing our client relationships, ensuring that our clients receive the highest level of service and support.The...


  • Great Holland, United Kingdom Jmc Legal Recruitment Full time

    Job Description Private Client Solicitor (NQ-2 PQE) | Legal 500-ranked Team | Multiple Offices Across South Essex About the Firm: This modern and progressive law firm is seeking a Private Client Solicitor (NQ-2 PQE) to join their expanding Private Client team, working from any of their several offices in South Essex.With a reputation for delivering...


  • Great Holland, United Kingdom Dignity Funeral Directors Full time

    Funeral Service Arranger 20 hours per week, Monday to Friday, 1pm - 5pm Location: Richards Funeral Directors, Witham Salary: £13,062.40 per annum (£12.56 per hour) Join us in ensuring every goodbye is dignified and meaningful.#WorkingWithDignity #DignifiedCareers Our Funeral Service Arrangers, based at our Richards Brand, are the welcoming presence...


  • Great Holland, United Kingdom Premier Work Support Full time

    We are recruiting for our client based in Wickford, who is looking for a dedicated and skilled Building Services Engineer.The ideal candidate will have a strong background in either electrical or mechanical engineering, with the following qualifications and experience:Qualifications: * City and Guilds 236 or 2357 Level 3 in Electrical or Mechanical...

  • Account Manager

    2 weeks ago


    Great Holland, United Kingdom Alchemy Global Talent Solutions Full time

    Our client, a dynamic agency, is seeking a highly motivated and results-oriented Account Manager to join their Client Services department.In this pivotal role, you will serve as the bridge between assigned clients and the agencys capabilities, ensuring seamless project execution and fostering strong, lasting relationships.Responsibilities: Cultivate and...

  • Account Manager

    2 weeks ago


    Great Holland, United Kingdom Alchemy Global Talent Solutions Full time

    Our client, a dynamic agency, is seeking a highly motivated and results-oriented Account Manager to join their Client Services department.In this pivotal role, you will serve as the bridge between assigned clients and the agency's capabilities, ensuring seamless project execution and fostering strong, lasting relationships.Responsibilities: Cultivate and...

  • Project Manager

    3 weeks ago


    Great Holland, United Kingdom Bridge Recruitment Full time

    ?Role: Project Manager - Exhibition Space - Stand Build Salary: Negotiable with Benefits Job Status: Permanent Location: Essex with a requirement for European travel Vacancy Reference: VR/05229 ? Role Description: As a well-established signage, graphic and branding specialist with a focus on the Exhibition and event industry.Our client are looking for an...

  • Project Manager

    1 week ago


    Great Holland, United Kingdom Bridge Recruitment Full time

    Job Description ?Role: Project Manager - Exhibition Space - Stand Build Salary: Negotiable with Benefits Job Status: Permanent Location: Essex with a requirement for European travel Vacancy Reference: VR/05229 ? Role Description: As a well-established signage, graphic and branding specialist with a focus on the Exhibition and event industry.Our client are...

  • Account Manager

    1 week ago


    Great Holland, United Kingdom Alchemy Global Talent Solutions Full time

    Job Description Our client, a dynamic agency, is seeking a highly motivated and results-oriented Account Manager to join their Client Services department.In this pivotal role, you will serve as the bridge between assigned clients and the agency's capabilities, ensuring seamless project execution and fostering strong, lasting relationships.Responsibilities:...

  • Contracts Manager

    2 weeks ago


    Great Holland, United Kingdom Nss Full time

    Contracts Manager at The NSS Group Part of the Maintenance Division The BusinessWe are a specialist services supplier.From building maintenance to window and specialist cleaning, platform hire and equipment testing – self-delivered services, anywhere in the UK.Our dependable, in-house team works around the clock and across the country, setting new...


  • Great Holland, United Kingdom Securitas Security Services Full time

    About the RoleSecuritas is expanding - we are looking for Relief Security Officer's to cover a variety of clients in Essex area. 42 hours per weekDays, Nights & Weekends£13 per hour plus expenses Whilst working for Securitas you will be provided fantastic opportunities for Career progression through our unrivalled learning hub, where there is a wide...

  • Account Manager

    2 days ago


    Great Holland, United Kingdom Ground Control Full time

    Join us were an Investors in People Silver Standard Company Ground Control is a dynamic and growing company that is committed to leaving the world in a better place than we found it. Role Overview: We are seeking a dynamic resultsdriven Account Manager. Your role will involve managing invoicing tracking purchase orders coordinating reactive works during...


  • Great Holland, United Kingdom Bubb Talent Full time

    Electrical Project Manager Our client has been established for 50 years and is a leading provider of mechanical and electrical engineering services, working on projects up to £10 million in value across various sectors such as MOD, defense, Commercial and education.Role: The Electrical Project Manager will oversee electrical engineering projects, ensuring...


  • Great Holland, United Kingdom Invitise Ltd Full time

    We are seeking a Housing Project Manager for our public sector client based in Essex on an initial 6 month contract paying up to 550 per day inside IR35. This role allows hybrid working. The successful candidate will possess proven skills working with the following Project management Housing functions Housing Associations Public sector / councils ...

  • Site Manager

    2 days ago


    Great Holland, United Kingdom Ocu Full time

    OCU Modus Limited (Part of the OCU Group) are currently looking for a Site Managerto join our team. Reporting to the Contracts Manager you will oversee the daytoday operations of our utility projects ensuring safe efficient and highquality serviced delivery for clients. Manage site teams coordinate with Stakeholders and ensure that all work is completed on...


  • Great Holland, United Kingdom Dignity Funeral Directors Full time

    Casual Funeral Service Operative 0-Hours (Hours are as and when dependant on business needs) Location: Richards Funeral Directors, Witham Hourly Rate: £12.04 per hour #WorkingWithDignity #DignifiedCareers Our casual contracts offer flexibility to our employees.We provide the opportunity to work without being tied to a fixed number of hours each week and...


  • Great Holland, United Kingdom Ever Brite Cleaning Services Full time

    About Ever Brite Cleaning Services:We are a reputable cleaning company with a strong presence in the Brentwood area. Our team is dedicated to providing excellent cleaning services to our clients, and we are now seeking a reliable individual to join our team as a cover cleaner.Job Description:Clean and maintain classrooms, corridors, and other areas of the...