Customer Service Technician

2 weeks ago

Ledston, United Kingdom Vistry Group Plc Full time

Customer Service Technician - Leeds, England In a Nutshell… We have a fantastic opportunity for a Customer Service Technician to join our team within Vistry East Yorkshire, at our office in Leeds and supporting sites across the region.
As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the associated contract conditions and working to maintain our 5* builder status.
You will carry out repairs, and complete works on time and within the first visit.
You will also assist office-based staff and offer technical advice regarding the remedial solutions.
Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Salary sacrifice car scheme available to all employees Company Van Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits… In return, what we would like from you… Behave in line with our company values – Integrity, Caring and Quality Have a can-do attitude and right first-time approach.
Excellent communication skills – and be able to remain calm under pressure or when faced with difficult customer situations.
Excellent customer focus with construction-based knowledge Keen eye for detail and final finish and take pride in your work.
General carpentry / making good shrinkage / painting and decoration/dry lining / tiling and grouting essential.
Including changing kitchen doors, cabinets, and base units/aligning doors.
Good mastic and sealant skills to accord with the NHBC consistent approach to finishes.
Ad hoc duties as and when required from the Customer Service team.
Knowledge of basic plumbing i.e.
Ability to change a tap and diagnose minor plumbing issues.
Capable of managing own workload and time in order to complete works in a timely manner.
Confident phone manner Organised and self-motivated Awareness of Health & Safety Practical knowledge of NHBC Standards and A Consistent Approach to Finishes Chapter 9.1.
More about the Customer Service Technician role… To carry out remedial works as deployed by the customer's service team in occupied and unoccupied properties – complete repairs on time/first visit.
To complete works to a high standard of quality in line with NHBC/LABC/Premier Consistent Approach to Finishes To review defects lists and ensure that any materials required are collected prior to customer appointments.
Ad hoc duties on closed site and assist with any customer ready inspection works when required.
To assist Area Manager and Housing Association Partners to inspect and resolve End of Defect Period reported defects.
Provide feedback on subcontractor quality issues.
To organise and prioritise workload.
Work as part of a team and provide support to the Customer Service Manager and Coordinators.
Carry out work in a safe, cost effective manner and look for opportunities to reduce costs and improve standards.
Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry.
Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing.
Our behaviours reflect this, as well as our values of integrity, caring and quality.
Shaping all we do; they empower us to develop sustainable communities across affordable and private housing.
We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes.
Together with Vistry Works, our manufacturing operation,?and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.
Join us in making Vistry.
#LI-KM1 Job Type: Full time, Permanent Department: Customer Service Location Detail: Leeds, West Yorkshire

  • Medstrom | Service Technician

    7 hours ago

    Ledston, United Kingdom Medstrom Full time

    Service Technician / Delivery Driver Oxfordshire area About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do?If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.Youll fit in well with us at Medstrom,...

  • Vehicle Technician

    1 week ago

    Ledston, United Kingdom Theo Full time

    Are you an experienced and successful Automotive Vehicle Technician?Discover an amazing opportunity with a main dealer in Leeds!Automotive Vehicle Technician – Leeds Salary: Basic up to £39,000, OTE £47,600 Our client is seeking a fully trained Technician to join their successful motor trade team at a busy main dealer.You need to be a team player, work...

  • Mobile Vehicle Technician

    3 weeks ago

    Ledston, United Kingdom Octane Recruitment Full time

    Mobile Vehicle Technician / Roadside Technician vacancy Location: Leeds Salary: £31,860 basic OTE £42,000+ Hours: Monday to Friday, 1 in 3 Saturday's.35-hour contract.Ref: OC18071 We have exciting new opportunities for Mobile Vehicle Technicians / Roadside Technician.We are recruiting across Leeds so we will tailor the area to you based on your...

  • Service Engineer

    3 weeks ago

    Ledston, United Kingdom Verto People Full time

    Service Engineer / Field Service Technician / Compressor Engineer required to join a leading compressed air supplier.Ensure you read the information regarding this opportunity thoroughly before making an application.The Successful Service Engineer / Field Service Technician / Compressor Engineer will provide electrical and mechanical repair, service and...

  • Listgrove Ltd | Service Technician | United Kingdom

    2 weeks ago

    Ledston, United Kingdom Listgrove Ltd Full time

    INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975.Service Technician (Electrical Engineering Bias)Homebased in UK Job Ref: JH /63158 After a dedicated training period, you will become a member of the UK field service...

  • Octane Recruitment | Mobile Vehicle Technician | Surrey

    3 weeks ago

    Ledston, United Kingdom Octane Recruitment Full time

    Mobile Vehicle Technician / Roadside Technician vacancy Location: Croydon area Salary: £36,180, Rising to £38,880 following probation (inclusive of London Weighting) OTE £46,000+ Hours: Monday to Friday, 1 in 3 Saturday's.35 hour contract.Ref: OC19141 We have exciting new opportunities for Mobile Vehicle Technicians / Roadside Technician.We are recruiting...

  • Vehicle Technician

    3 weeks ago

    Ledston, United Kingdom Octane Recruitment Full time

    Vehicle Technician Location: Leeds Salary: up to £39,000 OTE £47,600 Ref: OC19001 We have a new vacancy for a Vehicle Technician for my client's site in Leeds.They have a large workshop and need a Vehicle Technician to join a high-performing team.This role suits a Vehicle Technician looking for a long-term role.Vehicle Technician role: * Vehicle servicing...

  • Vehicle Technician

    3 weeks ago

    Ledston, United Kingdom Octane Recruitment Full time

    Vehicle Technician Location: Menston Salary: up to £36,000 basic per annum plus bonus Ref: OC19048 We have a new vacancy for a Vehicle Technician for my client's site in Menston.They have a large workshop and need a Vehicle Technician to join a high-performing team.This role suits a Vehicle Technician looking for a long-term role.Vehicle Technician role: *...

  • Assistant Manager

    1 week ago

    Ledston, United Kingdom Mechanics For Us Ltd Full time

    An experienced Assistant Manager / Vehicle Technician is required for our busy workshop in Leeds * Basic salary up to £32,000 plus bonuses OTE £40,000 + * Leading national company * Fantastic benefits package * Customer focused, front of house role * Hands on with MOT, service maintenance and repair The role is to help manage a busy MOT and repair centre,...

  • Heels & Brogues Group Limited | Vehicle Technician | Maidstone

    2 weeks ago

    Ledston, United Kingdom Heels & Brogues Group Limited Full time

    Job Title: Vehicle Technician Salary : Up to £36,000 per year (depending on experience).Benefits for Vehicle Technician: Bonus Structure : Earn up to £700 per month based on performance.Holiday : 22 days of annual leave plus bank holidays.Schedule : Monday to Friday with 1 in 3 Saturday shifts (additional £50 for Saturday shifts).Career Growth : Ongoing...

  • Vehicle Technician

    2 days ago

    Ledston, United Kingdom Hodfin Full time

    Vehicle Technician / Forklift Engineer, Field Service Location: Leeds, Wakefield & Surrounding Area Salary: Up to £38k Basic (DOE), realistic £50k+ OTE + great benefits listed below: What they offer: * Basic up to £38k depending on experience.* £50k Realistic OTE * 25 Days Holiday + Bank Holidays * Free Uniform Laundering & Van Washing * Shopping...

  • Vehicle Technician

    1 week ago

    Ledston, United Kingdom Octane Recruitment Full time

    Vehicle Technician Location: Leeds Salary: up to £38,114 basic per annum plus bonus Ref: OC18752 We have a new vacancy for a Vehicle Technician for my client's site in Leeds.They have a large workshop and need a Vehicle Technician to join a high-performing team.This role suits a Vehicle Technician looking for a long-term role.Vehicle Technician role: *...

  • Service Engineer

    3 days ago

    Ledston, United Kingdom On Target Recruitment Ltd Full time

    The Company:  Create innovative climate solutions for buildings, homes, and transportation  One of Europe's leading specialists in air and cooling systems.Dedicated to setting exceptionally high standards that ensure superior performance and reliability.Products are designed to meet the diverse needs of our clients, providing efficient and adaptable...

  • Motor Vehicle Technician

    2 weeks ago

    Ledston, United Kingdom The Solution Automotive Recruitment Full time

    Job description Motor Vehicle Technician - LeedsPRESTIGE FRANCHISED MOTOR DEALERSHIP Our client is looking for a skilled Motor Vehicle Technician to join their team based in Leeds.In return you will receive a competitive salary of £29, - £40, per annum, depending on experience, including OTE Bonus and excellent benefits!This is a full-time role and...

  • Hgv Technician

    2 weeks ago

    Ledston, United Kingdom Ford & Slater Limited Full time

    HGV TECHNICIAN Ford and Slater are one the UKs largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business.We currently have vacancies for HGV Technician's working various shifts at our Leeds dealership.As an HGV Technician, we can offer you: Excellent hourly...

  • Hgv Technician

    3 weeks ago

    Ledston, United Kingdom Ford & Slater Limited Full time

    NIGHTSHIFT HGV TECHNICIAN Ford and Slater are one the UKs largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 850 staff whilst remaining a family run business.We currently have vacancies for Nightshift HGV Technician's at our Leeds dealership.As a Nightshift HGV Technician, we can offer you: Excellent...

  • Hydraulics Service Engineer

    3 weeks ago

    Ledston, United Kingdom Verto People Full time

    Service Engineer / Hydraulic Service Engineer / Installation Engineer required to join a leading supplier of fluid power and hydraulic products and services.The Successful Service Engineer / Field Service Technician / Installation Engineer will provide electrical and mechanical repair, service and maintenance on various industrial hydraulic systems and...

  • Workshop Technician

    2 weeks ago

    Ledston, United Kingdom Brooklyn Recruitment Full time

    Workshop Technician – Workshop Engineer - Bolton Are you a Workshop Technician / Workshop Engineer looking for your next role with a company that cares about their staff?We currently have a really exciting role available for a Workshop Technician / Workshop Engineer in the Bolton area of Greater Manchester.The company sell products and spares to the tool...

  • Phs Group | Healthcare Service Driver

    2 days ago

    Ledston, United Kingdom Phs Group Full time

    Healthcare Service Technician-Swindon As a technician, you play a key part in the success of phs.To our customers, you are the face of the company.Your excellent customer service skills help keep our customers happy and ensure they remain our customers!As a Service Technicianin our Healthcare division, your time will be split.Half your time will be spent...

  • Hydraulics Service Engineer

    5 days ago

    Ledston, United Kingdom Verto People Full time

    Service Engineer / Hydraulic Service Engineer / Installation Engineer required to join a leading supplier of fluid power and hydraulic products and services.The Successful Service Engineer / Field Service Technician / Installation Engineer will provide electrical and mechanical repair, service and maintenance on various industrial hydraulic systems and...