Er Advisor

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Sector: Banking and Financial Services
Role: Specialist
Contract Type: Contract
Hours: Full Time
Purpose of Role: To deliver ER advice to managers and employees in relation to all aspects of the employee lifecycle, providing the highest quality ER service through coaching, guiding, supporting, training and advising line managers and colleagues, ensuring compliance with policies, employment law and regulations with consideration to risk and commercial management.
Key Accountabilities or Duties: Act as the first point of contact for managers and employees regarding employee relations concerns once a case has been triaged to the team. Manage the Employee Relations inbox and escalate issues as necessary. Support with allocation of cases within the team. Provide advice and support to managers in their decision making, to facilitate early resolution of employee relations concerns ensuring that the risks associated with such cases are effectively managed seeking advice and support from the Employee Relations Specialist as appropriate on: Sickness absence and health Conduct Performance Improvement Probation Grievance Bullying and harassment Flexible working Support with any vetting issues that escalate and require further investigation. Support managers to resolve concerns as informally as possible, ensuring all formal processes are carried out in line with the relevant Policy and Procedure on resolving workplace conflicts, grievances and complaints. Offer managers support on disciplinary processes, including investigations, hearings and recommendations for action. Manage long term sick cases and ensure support is being provided to assist the employee returning to work. Support managers with Occupational Health referrals, ensuring all data submitted is timely, accurate, balanced and that feasibility of adjustments/recommendations are appropriately considered. Liaise with our Occupational Health provider on all cases relating to Group Income Protection and provide regular progress updates to the PBP team. Own and accurately record all ER case work on ER tracker on a regular basis to report on all ER cases. Conduct skills analysis to identify skill or knowledge gaps for management. Work proactively in building management capability through preparation, design and facilitation of ER training. Participate in the update and review of ER guidance and document templates as required. Support in updating HR policies as appropriate, ensuring all legislative updates are reflected and benchmark other comparable companies' policy offerings, making recommendations to the People Business Partner (PBP) team on how Allwyn can remain competitive on non-statutory policy provisions. Compile ER reports for relevant teams highlighting any areas of concern. Produce ad hoc MI reports as required. Provide administrative support for organisational change projects and ER case work, for example note taking in formal meetings. Provide advice and guidance to line managers on small-scale team changes. Partner closely with the People Operations team on a range of HR Admin processes such as overpayments, leaver details, sickness data and redundancy estimates, ensuring accurate data is recorded and communication is managed effectively with colleagues and managers. Coach managers on having difficult conversations, and act as a trusted advisor on decision making across a range of workplace issues. Assist in any ad hoc duties, projects and activities as and when required. Company Our vision is to grow the National Lottery responsibly, making it bigger , better and safer for all , with more to good causes.
Bigger because we will significantly increase Good Causes contributions by the end of the Fourth Licence through responsible growth of people playing.
Better because we will modernise technology and operations, refresh games and support shops while improving the use of data and digital.
Safer because participant protection underpins everything we do.
What is unique about us? Our preparations to transform the National Lottery will be a once-in-a-lifetime type of project in the lottery industry, anywhere in the world. Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.
Our approach In Allwyn, the National Lottery will have an operator that has social value at its heart. We will raise more funding for Good Causes, while running our own business in an environmentally and socially responsible way. That's why we have committed to an ambitious Social Value framework, which is woven into the way we do business. We believe that lotteries must serve everyone across society, not just those who play. So whether as an employee, a supplier, a retailer or any of the stakeholders that we interact with, we will be powering good across the UK.
Our goal is to create one of the UK's most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.
Media Clips "I became an amputee in 2021 and I struggled to find my place back in the working world until Allwyn welcomed me with open arms. They have always focused on what I bring to the table and it is apparent that my disability is not what defines me within the company, but my skill. Allwyn has a noticeable strong focus on accessibility and inclusion, which makes me feel seen and like I have found a permanent home for my career." Lorna Jeanes, Transition Co-ordinator.
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