Client Services Associate

2 days ago


Leatherhead, United Kingdom Optima Recruitment Full time

Client Services Assistant This is an excellent opportunity for a self motiovated, confident proactive candidate to join this progressive Company based in stunning offices in Leatherhead Overview:Our client is looking for someone to join their team as a Client Services Assistant to provide helpdesk and administration support to a portfolio of external clients and reaching payroll and provider monthly deadlines.
This role also assists in the efficient running of the internal office and administration.
· Based in Leatherhead· £25,000· Hybrid (minimum 1 day in office)· 37.5 hours per week· Free Parking· Flexible benefits package (see below for more information)· Pension Contribution Job specification: client services assistant · Assisting Clients within a helpdesk environment· Responding to customer enquiries by phone and email within SLA's· Successfully handling and resolving customer queries and complaints· Building relationships with key clients and internal employees· Maintain client user manuals and documents as their requirements change.



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