Customer Services Consultant
1 week ago
Customer Services ConsultantOur client who is a UK Investment management company are looking to add a Client Services Consultant to their digital channels team on a 12 month fixed term contract initially on a full time basis.Working Hours - Monday to Friday - 7 hours per day between 07:30am - 17:00pmSalary - Up to £26,000 DOE with fantastic benefits such as 10 % pensions, yearly bonus, Hybrid working etcLocation - City Centre of EdinburghStart date - ASAPHybrid workingKey Responsibilities:* Responding to client enquiries on all incoming channels which include telephone, email, secure messages, and live chat, always ensuring the highest possible levels of client service.
* Respond to incoming client communications, ensuring timely follow-up as required.
* Ensure high standards of customer service are maintained at all times.
* Liaise with various internal functions to ensure issue resolution.
* Liaise with various internal stakeholders to ensure effective communication.
* Troubleshoot, capture, and provide feedback to contribute to the development of digital portals and services.
* Escalation of complaints and expressions of dissatisfaction as required.
* Other Client Service functions as they arise.To be considered for this role you must be able to demonstrate the following experience and competencies:* Customer Service Background* The ability to handle client queries trouble-shoots, make decisions, take initiative to improve the service and resolve problems.
-
Customer Service
6 months ago
Welwyn Garden City, United Kingdom Customer Service and Call Centres Full timeJob Title: Customer Service Location: Welwyn Garden City **Salary**: £12.47 per hour Contract: Full Time, Monday to Friday 9:00am - 5:00pm The Role: Our client is looking for a confident and pro-active Customer Service Executive, to join their busy team in Welwyn Garden City. Working in the travel industry, no two days are the same and you must be...
-
Customer Services Consultant
6 months ago
Edinburgh, United Kingdom Post Office Ltd Full time**Summary**: **Salary**: Starting from £12.62 and raising to £14.53 after 12 months (Subject to completion of probation period) **Grade**: CSC **Reporting Line**: Branch Manager **Contract Type**:6 month Fixed Term Contract **Location**: Waverley Mall, Waverley Bridge, Edinburgh, E1 1BQ **What to expect**: Here at the Post Office, we’re steeped in...
-
Customer Service Consultant
7 months ago
Edinburgh, United Kingdom M&G Full timeWe will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. Customer Service Consultant Location: Bath, Stirling, Edinburgh Be the face and voice of a leading financial brand, delivering the very best in trusted service to our...
-
Customer Service Team Leader
6 months ago
Welwyn Garden City, United Kingdom Customer Service and Call Centres Full time**Job Title**: Customer Service Team Leader **Salary**: £32,000 - £35,000 per annum **Location**: Welwyn Garden City (Hybrid) **Contract**: Permanent - full time **Hours**: Monday to Friday -8.30am - 5pm COMPANY PROFILE Our established client based in the heart of Welwyn Garden City are seeking an enthusiastic Customer Service Team Leader to join...
-
Temporary Customer Service Consultant
1 month ago
Edinburgh, United Kingdom CV-Library Full timeAre you ready to make a difference by delivering exceptional customer service? Join our esteemed client as a Customer Service Consultant and be the friendly face and voice that upholds our client's trusted brand. Job Opportunity: Temporary Customer Service Consultant Contract Length: 4 months Start Date: Immediate Days: 5 out of 7 days, including...
-
Customer Service Representative
4 hours ago
City of Edinburgh, United Kingdom Pontoon Full timeJob Title: Customer Service Representative Location: Edinburgh City Centre Pay Rate: £13.49p/hr Hours: Monday - Friday, 7 hour shifts between 8am-6pm.Hybrid Working: 2 days per week in the office after training Contract Type: Temporary - 12 months.Start Date: 13th January 2025 Ready for a new challenge in 2025?Our client is recruiting now for Customer...
-
Trs Consulting | Field Service Engineer
4 hours ago
City of Edinburgh, United Kingdom Trs Consulting Full timeField Service Engineer, Medical Ultrasound Systems Overall Earnings Of £65,000+ Basic Salary Up To£50,000 Depending On Experience Car Allowance £6,500 Overtime Circa £5,000 On Call Allowance Circa £5,000 Excellent Benefits Package Opportunity to use train and underground (fully expensed) when applicable **Excellent opportunities for experienced X-ray /...
-
Customer Service
1 week ago
City of Edinburgh, United Kingdom Search Full timeCustomer Service Advisor - Edinburgh * Pay: £13/hour + weekly pay + bonus at contract completion* Hours: Mon-Fri, 9 am - 5:30 pmBring your customer service skills to a fun, dynamic, and supportive team that values you!Join us in Edinburgh and, after training, enjoy the flexibility of working from home 2 days a week!What you'll do:* Deliver outstanding...
-
Customer Service
3 weeks ago
City of Edinburgh, United Kingdom Search Full timeExciting Customer Service Advisor Role - Hybrid - £13/hr - Full-Time - Remote Training!Location: Edinburgh (Hybrid - 3 days from home) Schedule: Monday to Friday, 9:00 AM to 5:30 PM Compensation: £13 per hour + Weekly Pay Are you passionate about delivering outstanding customer service and looking for a fulfilling career with great growth...
-
Recruitment Consultant
2 weeks ago
City of Edinburgh, United Kingdom Ivsc Recruitment Services Ltd Full timeJob Title: Recruitment Consultant Location: Edinburgh Experience: Minimum 1 year in an agency recruitment setting Salary: Competitive, with excellent commission structure About Our Client Our client is a well-established and growing recruitment agency based in Edinburgh, recognised for their exceptional service and commitment to building strong relationships...
-
Recruitment Consultant
3 weeks ago
City of Edinburgh, United Kingdom Ivsc Recruitment Services Ltd Full timeJob Title: Recruitment Consultant For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.Location: Edinburgh Experience: Minimum 1 year in an agency recruitment setting Salary: Competitive, with excellent commission structure About Our Client Our client is a well-established and growing recruitment...
-
City of Edinburgh, United Kingdom Ivsc Recruitment Services Ltd Full timeJob Title: Recruitment Consultant Location: Edinburgh Experience: Minimum 1 year in an agency recruitment setting Salary: Competitive, with excellent commission structure About Our Client Our client is a well-established and growing recruitment agency based in Edinburgh, recognised for their exceptional service and commitment to building strong relationships...
-
Customer Success Migration Consultant
4 weeks ago
City of London, United Kingdom CV-Library Full timeCustomer Success Migration Consultant Fully Remote Initial 3-month contract £550 - £600, Inside IR35 We're recruiting on behalf of an IT Services Provider who are looking for a Customer Success Consultant to work on a critical migration project across their Salesforce Service Cloud environment. As a Customer Success Migration...
-
Customer Service Advisor
1 week ago
City of Edinburgh, United Kingdom Search Full timeWould you like to work for a company who truly believes in what they do?And where helping is more important than profits?If you are someone who enjoys providing a first class customer service and takes a genuine interest in people's needs then the role of a Customer Service Agent could be just for you.Our client is committed to tackling fuel poverty and...
-
Customer Service Advisor
3 weeks ago
City of Edinburgh, United Kingdom Meraki Talent Ltd Full timeCustomer Service Advisor 6-month FTC, Full-time Edinburgh £24,000 Meraki Talent is partnered with a leading financial services company to appoint a Customer Service Advisor to their Edinburgh team.This is a full-time opportunity offering a salary of £24,000 FTE and a hybrid working model upon successful completion of the training period.Position Overview:...
-
Strive Supply Chain Services Ltd | Admin
2 weeks ago
City of Edinburgh, United Kingdom Strive Supply Chain Services Ltd Full timeStrive are a UK wide Supply Chain & Logistics management recruiter.Please visitstrive .co .ukfor additional roles across engineering, production, warehouse & transport operations.Admin & Customer Services Assistant £25,740 + Benefits Suffolk Our client is a leading FMCG distributor in the UK and we are delighted to assist them in their search for an Admin &...
-
Information Security And Governance Manager
3 weeks ago
City of Edinburgh, United Kingdom Nhs National Services Scotland Full timeAbout the Organisation: National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level.NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems...
-
Customer Service Advisor
3 weeks ago
City of Edinburgh, United Kingdom Hays Full timeCustomer Services - Customer Service Advisor - Edinburgh / Hybrid Your new company You will be joining a well-known organisation who are a staple of the local community.Helping citizens by offering a range of vital services, you will be an integral part of the company's growing customer service function.You will be based in their Edinburgh office with the...
-
Customer Service Administrator
3 weeks ago
City of Edinburgh, United Kingdom Dnata Catering Uk Full timeRole Purpose This role will need to be able to communicate both with our external customers and internally at all levels within the specific site.They will need to be able to develop trusted and influential relationships with all stakeholders to ensure agreed service standards are achieved.Responsible for monitoring and reporting on service standards against...
-
City of Edinburgh, United Kingdom Eg Corporate Services Limited Full timeRole: Corporate Recruitment Consultant Location: Blackburn, BB1 2FA Office Based Contract: Full-Time Hours / Permanent Salary: £32,500 + Bonus Scheme Company : EG Group About the role We have an exciting opportunity for a Recruitment Consultant to join our recruitment department at EG Group.In this role you will be responsible for our corporate head office...