Eprr Administrator

Job summary EPRR Administrator, Band 3, Permanent role We have an exciting opportunity for a EPRR Administrator to join The System Coordination Centre (SCC), Devon Resilience and EPRR team.
The System Coordination Centre (SCC), Devon Resilience and EPRR team is a key high-profile service delivered by NHS team are the first point of contact for healthcare providers across Devon (including Ambulances, Mental Health, Community, Trusts and more) to provide system emergency and incident support, when required.
In this role you will provide administration support to the EPRR function and work flexibly to support a range of priorities.
Delivering an effective and competent level of administrative support to the team.
Consistently delivering a "client-focused" service which promotes good customer service and effective working relationships.
About you... We are looking for an individual that has demonstrable experience of working in an administrative environment and with working knowledge of Microsoft Office.
This is a fast paced role and it's important that you are able to work on your own initiative and be organised.
However, what is most important is that you are willing to learning as full training will be given.
Main duties of the job This role will provide administration support to the EPRR function and work flexibility to support a range of priorities, as required, within these areas.
To deliver an effective and competent level of administrative support to the team.
Consistently deliver a "client-focused" service which promotes good customer service and effective working relationships.
Act as first administrative point of contact for the team/directorate, communicating relevant information to stakeholders, referring to others as appropriate.
Manage team mailboxes, responding to requests and queries in a timely manner.
Word processing documents, letters, emails, minutes and reports when required.
Responsible for organising meetings for the team and planning any administrative work as required.
Produce and circulate agendas and papers for meetings.
Attend meetings where required to take brief notes, formal minutes or update action logs For further information on this opportunity please contact Phil Coutie, Senior EPRR Manager via About us NHS Devon Integrated Care System As an Integrated Care System (ICS), we recognise now more than ever that we can only provide the care that people really need by working together.
Together for Devon therefore represents a partnership where health and care services work together with local communities to improve peoples health, wellbeing and care.
It aims to transform health and care services so they are clinically, socially and financially sustainable.
Our vision is simple: equal chances for everyone in Devon to lead long, happy and healthy lives.
To achieve this, we have set out six ambitions for the next five years that will help us transform services including: Effective and efficient care, embedding the Integrated Care Model, the Devon deal (a citizen-led approach to health and care), Children and young people, Digital Devon and ensuring Equality.
About NHS Devon As part of the Devon ICS, NHS Devon Integrated Care Board is responsible for the majority of county's NHS budget, and develops a plan to improve peoples health, deliver high-quality care and better value for money.
The organisation is led by a diverse board, with an aim to improve peoples lives in Devon wherever they live, to reduce health inequalities and make sure we can deliver these services for the long term.
For more information, visit ourwebsite Job description Job responsibilities Please see the attached Job description and person specification for full details of the role and responsibilities Person Specification Experience, Knowledge & Qualifications Essential Experience of working in an administrative environment and working with computerised data systems.
Keyboard skills with a high degree of accuracy for minute taking and data input.
Working knowledge of Microsoft Office including Word and Excel, Teams, PowerPoint, OneNote, and Outlook.
Knowledge or experience of minute taking or note taking skills or willing to learn.
Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Desirable Experience of working in a health care environment Understanding of Data Protection legislation Communication Skills Essential Clear communicator with good writing, data entry and telephone skills.
Ability to work effectively as part of a team.
Problem solving skills.
Equality & Diversity Essential Understand of and commitment to equality of opportunity and good working relationships.
Analytical Skills Essential Problem solving skills Time management skills Physical Skills Essential Advanced keyboard skills with a high degree of accuracy for minute taking and data input Autonomy / Freedom to Act Essential Able to work on own initiative, organising and prioritising own workload to set deadlines.
Other Essential An ability to maintain confidentiality and trust.
Good time keeping.
Positive, flexible and pro-active approach to work.