Operations Leader

3 weeks ago

Royton, United Kingdom Amazon Ta Full time

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses.
We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.
Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
We focus on operations, with 24/7 shifts in most of our locations, ensuring that our 'under the roof' associates process millions of products for dispatch to our delivery teams.
Our 'on the road' people work with Amazon Flex - a network of delivery contractors.
Every year, we continually raise the bar for customer experience with new, innovative delivery services.
Main Responsibilities • Create, oversee, and drive a culture of safety and wellbeing • Analyse and implement changes to keep quality and productivity at a consistently high level • Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility • Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence • Work collaboratively with management-level colleagues to standardise shift practices A Day in the Life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be.
Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards.
You'll also oversee process improvements within your area and drive implementation.
A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks.
You'll also be a role model and mentor to new managers.
About the Team Our team is people-focused and supportive, particularly as lots of our people work through the night.
We look for new ways to overcome industry-wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles and technology.
Amazon is an equal opportunities employer.
We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills.
We value your passion to discover, invent, simplify and build.

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