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Job Title: UX Writer (Remote) Client Location: Coventry (Remote) Salary/Pay Rate: £24 per hour Hours: Full-time We are looking for a UX Writer to work with our client on a remote basis As the UX Writer within the Web Performance team, you'll be responsible for writing content for products and web experiences, creating content that's conversational, human-centric and accessible.
You will develop deep understanding of Industrial Automation's key customer types and be able to tailor content to their preferences and needs.
You will be knowledgeable about content strategy, making it intuitive, easy to understand, and in line with the goals of the product.
You must have superb writing and editing skills, be an excellent collaborator and be able to work independently in a fast-paced environment.
You will evangelise UX writing with lines of business and other people you collaborate with.
3+ years of experience in digital content design, UX writing and content strategy (or equivalent studies).
~ Conduct stakeholder interviews with subject matter experts (SMEs) to clarify technical assets and translate them into curated, customer-focused digital content.
~ Proven track record of defining, socialising, testing, iterating on and delivering outstanding digital content experiences.
~ Experience in Industrial Automation or another industry that is complex, multi-channel and diverse.
~ Experience with cross-functional collaboration in a customer first, fast-paced environment within agile teams.
Adept at using language that is compelling, concise and friendly to simplify complex interactions and guide a user through a digital experience.
Ability to translate technical and complex assets provided by SMEs into a digital structure, tailored to online content user habits, in a compelling way.
UX writing team expert, on top of latest trends, able to share analyses and benchmarks that support the vision and strategy being implemented.
Proactive and meticulous, with an ability to balance multiple projects simultaneously.
Comfortable defending content decisions with stakeholders and management and ability to negotiate edits with diplomacy and an open mind.
Uses data and analytics to find opportunities for improving the customer experience.
Values pace over perfection, enjoys big picture and hands-on work, and has a proven track record of projects that achieve tangible results.
Willing to jump into different and related areas (content strategy, UX/UI critiques, project management), with an eye to the future of digital content design.
Driving the content strategy, content creation, and best practices that are critical in helping customers discover solutions and products.
Collaborating with the design and brand teams to write and test user-focused content that guides customers through an experience, while maintaining the client's tone and voice.
Influencing a test, learn, and optimize approach to content development where you'll make informed decisions on the topics, tone, language, and delivery of content.
Working across teams to help deliver a cohesive content experience across solutions and products.
Championing content strategy and UX writing standards and principles across the teams you support.
Bachelor's degree in user experience, UX writing, design, communications, journalism, or a related field required.
Master's in communications or related field, or equivalent experience.
Our client is a global specialist in energy management and provides energy and automation digital solutions for efficiency and sustainability across homes, buildings, data centres, infrastructure and industries.