Aylesbury Dt Hp19 8Bu Customer Care Assistant

4 weeks ago


Aylesbury, United Kingdom Mcdonald'S Full time

Overview McDonald's UK has been around for over 50 years
We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family.
We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.Join us and you'll become part of a team, that works together to provide the best customer experience.
If you've visited one of our restaurants before, you've probably got some idea of what's involved in working here.
But you might not realise the variety and scope of the role.
We want every McDonald's customer to have a brilliant experience, every time they visit.
That means hot food in a clean and friendly restaurant.
As a Customer Care Assistant, think of yourself as the face of your restaurant.
In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas.
Activities include making children feel welcome, handing out balloons, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere.
It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
You may also take part in the planning and implementation of children'sparties, coffee mornings, children's competitions and other special events organised by your restaurant.



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