Bridlington Pcn Data Administrator Care Coordinator

3 days ago

Bridlington, United Kingdom Drs Reddy & Nunn Full time

Job summary We have an exciting opportunity for a full-timeadministrative position to join our dynamic and friendly team at BridlingtonPCN.The successful candidate will play a key role inproactively identifying and working with people including the frail, elderlyand those with long tern conditions, to provide coordination and navigation ofcare and support across the health and care providers.
They will work closely with GPs and otherprimary care colleagues within the Primary Care Network (PCN) to identify andmanage a caseload of patients, making sure that appropriate support is madeavailable to them and their carers (if applicable) and ensuring that theirchanging needs are addressed.
CareCoordinators will focus on the delivery of personalised care to reflectindividual patient needs, local PCN priorities, health inequalities and at-riskgroups of patients.
Main duties of the job The postholder will support the PCN management with conducting searches on data cohorts and helping to meet the Impact and Investment Fund (IIF) indicators and Enhanced Service workstream targets.
The successful candidate will have excellent interpersonal and communication skills and be organised, patient and empathetic.
They will have experience of working in health, social care or other support roles, including direct contact with people, families or carers.
About us Bridlington Primary Care Network (PCN) is lookingfor a highly motivated and knowledgeable Data Administrator to join our dynamicand friendly team that is committed to delivering exemplary patient care forour patients.Bridlington PCN is a forward-thinking networkcomprising of 2 practices within close proximity to each other with a totalpatient population of 42,000.
HumberPrimary Care and Drs Reddy and Nunn are both teaching practices linking intoacademic partners to provide ongoing support and development to the workforce.Our aim is to improve care for patients by workingcollaboratively across primary care and our partners as part of the integratedcare partnership.
Job description Job responsibilities Carry out audits to identify improvements andmaximise income in particular IIF, Enhanced Service and claiming procedures.Update IT system to include templates and protocolsin order to meet the requirement of any changes in services specifications, ,IIF changes.Work across Practices to share good practice,identify information and IT needs and implement effective systems andtraining.
The aim is for all Practicesto be the best, work collaboratively and sharing what they do wellEstablish good working relationships with peopleemployed in Practices across the PCN to enable them to carry out their dutieseffectively.Work with the GPs and other primary careprofessionals within the PCN to identify and manage a caseload of patients andwhere required and as appropriate, refer people back to other health professionalswithin the PCN.Raise awareness within the PCN of shared decisionmaking and decision support tools.Utilise population health intelligence toproactively identify and work with a cohort of patients to deliver personalisedcare.
Use Ardens and other appropriatepopulation health dashboards and tools to help deliver the population healthmanagement projects.Design efficient templates, protocols, alerts, andother IT tools to support safety, patient care, quality record-keeping,reporting and financial claims.Have a proactive approach, the ability to work onyour own initiative and within a team environment.
Person Specification Knowledge and Skills Essential Excellent written and oral communication skills.
Able to adapt quickly due to non-routine workload and manage work based on urgency.
Have a good sense of humour.
Knowledge of governance process.
Knowledge of performance monitoring and quality standards.
Desirable Knowledge of NHS policies Experience Essential Experience in managing sensitive issues and difficult situations.
Experience in working in an administration environment with focus on patient care, quality improvement and the ability to work within a team and on your own initiative.
Effective interpersonal skills.
Ability to problem solve and generate new ideas/approaches.
Desirable Experience of audit and data collection Ability to adapt to new IT systems Qualifications Essential Educated to GCSE standard or equivalent Administration qualifications Desirable Evidence of continuous personal and professional development

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