Business Analyst

1 day ago


East Malling, United Kingdom Clearwater People Solutions Ltd Full time

Are you an experienced Business Analyst who has been focused on internal process optimisation or customer journey reviews?
We are working closely with a growing company based in Kent to hire a Business Analyst on a full time permanent basis to work within a large transformation programme.
This is a hybrid position with office visits required twice per week.
Key Responsibilities for the Business Analyst: - Reviewing current processes around customer data/journey ensuring they are efficient and streamlined- Analysing each customer product, identifying pain points and process mapping changes - Review current operating model to understand what changes been to be made, who the changes will affect - Automation of internal processes to ensure efficiencies- Full process reengineering Key Skills for the Business Analyst: - Experienced process change/customer journey Business Analyst - Exceptional communication skills both written and verbal - Strong stakeholder management at all levels - LeanSixSigma - Preferred Please apply as directed


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