Reservations Agent

We are looking for an enthusiastic and proactive member to join our team in Ibis Cambridge Central Station Hotel.
Duties Managing the phone calls and dealing with all incoming email enquiries accordingly
Support with group bookings meeting room bookings and individual guests enquiries
Complete and maintain any daily activity reports or other reports requested by management
Process payments authorizations and corporate booking
Control all Front Office and Food & Beverage invoices orders and financial accounts
Benefits What is in it for you Excelent training and opportunity to develop and grow Employee benefit card offering discounted rates at Accor worldwide Free bonus breaks to participating UK Accor hotels each year. Learning programs through our Academies Workplace pension scheme Meals on duty Uniform and dry cleaning Qualifications : Key Competencies and Qualities Has an impeccable attitude which conveys the image of the brand and hotel
Customer service orientation
Multitasking competencies
Team work spirit
Effective verbal and written communication skills

Remote Work : No

Employment Type : Fulltime