Bartender

1 month ago

Cardiff, United Kingdom Bill\'S Restaurants Full time

A bartender at Bill's Café and Bar embarkson a journey beyond food and drinks service – they craft unforgettable guestexperiences by hosting with flare and personality.
With a dash of curiosity, apinch of courage, and a splash of colourful energy, they consistently deliverexceptional guest service while maintaining a strong commitment to health andsafety regulations.
They're dedicated to enhancing the entire guest journey,from the moment they walk in, to the time they leave, all while seizingopportunities to enhance sales and ensure smooth table turnover.
No day is thesame as a bartender; from serving drinks to making them – running food forguests and assisting with orders, being that welcoming host at the door, everyday presents itself with a new challenge for you to flourish at in thisfast-paced environment, but you take all this in your stride to ensure everyoneleaves happy.
KEY RESPONSIBILITIES: Good Knowledge of Menu and Restaurant Layout: Acquire comprehensive knowledge of the full menu,promotions, drinks specifications, restaurant layout, and site-specific workingpractices.
Assist in receiving and storing deliveries: Support therestaurant operations by assisting in the receiving and storage of deliveriesfollowing the correct handling and storage guidelines.
Take ownership of the bar: Assume responsibility of the bar, showcasing a proactiveand dedicated approach to duties.
This involves overseeing tasks, managingresponsibilities effectively, performing additional duties assigned by themanagement and contributing to the overall success of the restaurantoperations.
Drinks Preparation Standards and Consistency: The Bartender isdedicated to upholding Bill's standards, ensuring that every drink preparedmaintains our commitment to quality and consistency.
All food production iscompleted only following the Bill's Drinks Specs and procedures.Support with floor shifts and duties Beingcross-trained on the floor to provide assistance when needed and support withcreating unforgettable guest experiences leading to a flexible workingenvironment.
Host with the Most: Assisting in welcoming guests to the café and bar andgiving that first great impression setting the tone for their visit.
Provide Feedback to Managers: Provide feedback to managers regarding any guest comments,positive or negative, to enhance overall service quality.
Follow Allergy Procedures and Legislation Guidelines: Always adhere to Bill's Allergy procedures and legislationguidelines, ensuring the safety of guests with allergies and dietaryrequirements.
Stay Informed of Company Updates: Keep informed of all company and restaurant-specificupdates by attending meetings or utilizing other communication channels.
Ensure Cleanliness of Front-of-House Areas: Diligently maintain cleanliness in all front-of-house areasespecially the bar, including regular checks on guest toilets, to present allindoor and outdoor restaurant areas in the best possible way.
Learn and Demonstrate Correct Procedures and SafeWorking Practices: Exhibit a commitment to continuous learning and adherenceto correct procedures and operating systems.
This includes staying informedabout Bill's specific protocols and incorporating safe working practices intodaily responsibilities.
Strictly follow ALL health and safety guidelines: Actively put health and safety guidelines into practice,demonstrating a strict commitment to prioritizing the well-being of oneself andothers in the restaurant.
Ensure that safety measures are consistently appliedto create a secure environment for everyone, including guests.
Collaborate with the Restaurant Team for WorkflowEfficiency: Work closely with the entire restaurant team to maintain asmooth and efficient workflow.
This involves effective communication andcooperation to create a harmonious restaurant atmosphere.
Monitor Food and Drinks Timings and Specifications: Closely monitor the timing and quality of food andbeverages, promptly notifying managers of any potential issues or concerns.
Completion of ALL training requirements: Takeresponsibility for completing all mandatory and job-specific training toperform tasks safely and correctly.
Engage proactively in continuous learningto enhance job knowledge and contribute to a safe and efficient workplace.Assist the management team with all Bar and Drinks training as needed.
Prioritise Guest Service: Always prioritize guest service, following guest servicesteps, and maintaining a positive attitude with a friendly smile.
Efficient Opening and Closing Duties: Maintain efficiency by completing all opening and closingduties for the restaurant meticulously.
This ensures a smooth start and end toeach day's operations, contributing to an exceptional guest experience.
ATTRIBUTES CURIOUS: The Bartender approaches their rolewith natural curiosity, always eager to understand and enhance processes,whilst acquiring new skills and techniques, as well as displaying a genuinecare for the guests, fostering an innovative, guest-focused & dynamic barand restaurant atmosphere.
COURAGEOUS: In the face of challenges, the Bartender exemplifiescourage and resilience, tackling tasks with determination, adapting seamlesslyto fast-paced scenarios, and proactively addressing any issues to ensure thesmooth functioning of the restaurant.
COLOURFUL:Embracing diversity andrespecting each team member, the Bartender brings vibrant, positive, andco-operative energy to the restaurant, fostering a collaborative and upliftingatmosphere.
Strong attention to detail and a dedication to cleanliness.
- Embody hospitality at your core, alwaysapproachable with a positive attitude and friendly smile.
- Possess good communication skills with therestaurant team, management and guests.
- Flexibility to work in shifts, includingevenings and weekends.
- Recognize the physical demands of the role anddisplay a strong work ethic.
- Efficient time management to cope with jobdemands.
- Adaptability to the fast-paced and dynamicrestaurant environment, managing changing priorities and multitaskingeffectively.
- Demonstrate professional conduct: on and off thepremises.
- Passionate about delivering drinks to thehighest standard, consistently striving for excellence in every drink prepared.
- Eager to take on new challenges and displayingenthusiasm for self-development while continuously seeking opportunities toimprove their skills and knowledge.
- Understanding fundamentals of bar and drinksknowledge in a professional restaurant environment.
Benefits & rewards · Staff food whilst on shift · Continued Development and Training in role.
· Extra holiday allowance for length of service, up to 5 extra daysafter 5 years.·Cycle to Work Scheme·Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more.

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