Change Agent

2 weeks ago

Stretford, United Kingdom Iq Talent Solutions Full time

We are currently recruiting for a Change Agent based in Manchester who will play a critical on-the-ground role in ensuring that Ground Handling Agents and airline teams adopt and implement automation technologies effectively, while maintaining high operational and housekeeping standards.
This role focuses on observing daily operations, intervening where necessary to address non-compliance, and ensuring adherence to agreed standards for automation and housekeeping.
Location: Manchester Airport Length: 7-month contract inside IR35, potentially longer if a success Environment: Onsite Shift Patterns: 4 days on 4 days off Start 3am end 2pm Need to ideally be onsite around 2am, they will have the use of free staff parking and free transfer bus to the terminal (run every 5 mins) and ensure they have sufficient time.
Responsibilities: Ensure proper positioning, adherence to procedures, and active promotion of automation technologies.
Identify and address deviations from expected behaviors or processes, intervening as necessary to uphold operational standards.
Ensure queueing barriers are set up correctly and that GHA staff effectively manage passenger flow.
Confirm operational readiness of Self-Service Kiosks, Self-Service Bag Drops, and check-in desks.

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