Veterinary Receptionist

Veterinary Receptionist - Haven Veterinary Surgeons Practice Site:Haven Veterinary SurgeonsHaven Veterinary SurgeonsAre you passionate about making pets a priority?
Here at CVS, so are weWe are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at our practice Haven Vets.Location: Great Yarmouth Contract: 6 months fixed termHours: 38.63Shift Pattern:Monday to Friday between the hours 8am-7pm on a rotation basis + 1 in 4 saturdaysTake a look at the practice here: About CVS:CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.About the role: Day-to-day duties of the role will include: Answering phones and booking appointmentsResponding to queries via phone, in person and emailRegistering new clientsCompleting insurance formsDispensing medicationsTaking paymentsAnd most importantly; providing a warm and welcoming experience to our clients arriving at the practice What we're looking for in our Veterinary Receptionist: Previous Receptionist experience is essential, veterinary experience is a plusResilient with the ability to cope with potentially distressing and emotional situationsAn excellent communicator with strong empathyExcellent customer service skills and experience in dealing with members of the publicA positive attitude and excellent teamwork skillsProficiency in Microsoft Office and other database management and operating systems What we can offer you:We know that benefits are key and that your personal benefits priorities will differ from others, so