Veterinary Receptionist

Veterinary Receptionist - Burghfield and Goring Veterinary Group Practice Site:BurghfieldBurghfieldAre you passionate about making pets a priority?
Here at CVS, so are weWe are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Burghfield Veterinary Clinic.Hours: 20 hours per weekShift Pattern: A mixture of early starts and late finishes1:6 Saturday mornings (8am-1pm)No OOH or Sundays About Burghfield:Fantastic, forward thinking, supportive team, with career progression for receptionist a high priority.BVA goodwork place award, as well as two RCVS Outstanding awards in Client care and patient consultation services.We are also finalists in this years CVS awards for "great place to work and have a career, and exceptional client care"Wellbeing is at the heart of our team, and we have a fantastic, supportive, welcoming and engaged team, with full training and support givenTake a look at the practice here: About CVS:CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.Take a look at our short film to recognise the remarkable work thatour Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary ProfessionalsAbout the role: Day-to-day duties of the role will include: Answering phones and booking appointmentsResponding to queries via phone, in person and emailRegistering new clientsCompleting insurance formsDispensing medicationsTaking paymentsAnd most importantly; providing a warm and welcoming experience to our clients arriving at the practice What we're looking for in our Veterinary Receptionist: Previous Receptionist experience is essential, veterinary experience is a plusResilient with the ability to cope with potentially distressing and emotional situationsAn excellent communicator with strong empathyExcellent customer service skills and experience in dealing with members of the publicA positive attitude and excellent teamwork skillsProficiency in Microsoft Office and other database management and operating systems What we can offer you:We know that benefits are key and that your personal benefits priorities will differ from others, so